Amaka Omo
Croydon ,VIC
Summary
Dedicated job seeker with robust attention to detail, eager to cultivate versatile skills in any industries. skilled communicator with the ability to foster customer focused relationships, excited to contribute in dynamic work environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wait Staff Member
The Local Umbrella
Croydon , VIC
2023.08 - Current
- Greet customers into the cafe in a friendly manner and seat them at appropriate table.
- Basic food prep, taking food and beverage orders.
- Adhered to sensory guideline within the café to maintain the neurodivergent friendly setting.
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Used slow periods to restock supplies.
FReeZA Committee (Events Management)
Maroondah City Council (Youth Services)
Maroondah City , Vic
2023.02 - 2023.12
- Proposed ideas and participated in meetings for upcoming events
- Networking and research to find entertainment or venues for the event
- Providing timely and efficient setup and pack-down services, including for chairs and heavy equipment, at events.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, and checked invitations,
- Developed and implemented social media strategy to increase engagement and reach new audiences
Electoral Polling Officer
Australian Electoral Commission
Croydon , VIC
2023.10 - 2023.10
- Directing polers to the correct polling locations based on electorate
- Attended appropriate training sessions and information briefings.
- Reported progress and concerns to Duty Returning Officer and Presiding Officer.
- Issued and collected voter ballot papers.
- Counting ballots accurately and efficiently throughout the course of the polling day
- Ensuring polers adhered to guidelines around voting formats
- Delivering accurate and timely support to poller queries.
- Addressed voter questions and concerns.
Waitress
The Famished Wolf
Croydon , VIC
2022.07 - 2023.07
- Check all guests for vaccination status, ensuring the restaurant meets government rules.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Cert IV in Screen and Media -
Swinburne University of Technology
Hawthorn, VICCert I in Retail Services -
Heatherwood High School
Donvale, VIC2022-12
Cert II in Applied Digital Technologies - Computer And Telecommunications
Heatherwood High School
Donvale, VIC2022-12
Cert II in Hospitality -
Heatherwood High School
Donvale, VIC2022-12
Secondary School Foundation VCAL -
Heatherwood High School
Donvale, VIC2022-12
Cert I in Hospitality -
Heatherwood High School
Donvale, VIC2022-12
Skills
- Customer oriented
- Excellent communication skills
- Reliable
- Passionate about community values
- Leadership skills
- Innovative and creative
- Initiative
- Collaboration and problem solving
- Promotional advertising
- Self-Motivate
- POS System Operation
Certification
- RSA (valid from 05 December 2023 - 05 December 2026)
- Working With Children Check
Volunteer Work
- Volunteering in ‘Enterprising Girls Workshop’
- Meals on Wheels
- Trade kitchen program
- Collingwood children’s Farm
- Salvation Army Op Shop
References
References available upon request.
Timeline
Electoral Polling Officer
Australian Electoral Commission
2023.10 - 2023.10
Wait Staff Member
The Local Umbrella
2023.08 - Current
FReeZA Committee (Events Management)
Maroondah City Council (Youth Services)
2023.02 - 2023.12
Waitress
The Famished Wolf
2022.07 - 2023.07
Cert IV in Screen and Media -
Swinburne University of Technology
Cert I in Retail Services -
Heatherwood High School
Cert II in Applied Digital Technologies - Computer And Telecommunications
Heatherwood High School
Cert II in Hospitality -
Heatherwood High School
Secondary School Foundation VCAL -
Heatherwood High School
Cert I in Hospitality -
Heatherwood High School
- RSA (valid from 05 December 2023 - 05 December 2026)
- Working With Children Check
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