Amali Mcneill
Wellington,NSW
Summary
Dynamic Assistant Manager at KFC with a proven track record in enhancing customer service and optimizing inventory management. Skilled in staff training and development, I effectively led teams to achieve operational excellence while maintaining high food safety standards. Recognized for resolving customer issues promptly, contributing to a positive dining experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
KFC
Wellington
01.2023 - 12.2024
- Assisted in daily operations to ensure smooth restaurant service.
- Supported team members in food preparation and customer service tasks.
- Managed inventory levels to maintain stock and minimize waste.
- Trained new employees on company policies and procedures.
- Handled customer inquiries and resolved issues promptly and courteously.
- Monitored cleanliness and organization of dining and kitchen areas.
- Collaborated with management to implement promotional campaigns effectively.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
Education
Wellington High School
WellingtonSkills
- Customer service
- Workplace organization
- Food safety standards
- Staff supervision
- Quality control
- Team leadership
- Decision-making
- Recruitment and hiring
- Money handling
- Cost control
- Staff training and development
- Product and service sales
Certification
- White Card
- RSA n RSG
- Traffic Control
- First Aid
- Cert 3 Food n Safety
Timeline
Assistant Manager
KFC
01.2023 - 12.2024
Wellington High School