Amanda Ault
Brassall,QLD
Summary
Accomplished Public Trust Officer with a proven track record at The Public Trustee of Queensland, adept in strategic financial management and effective communication. Excelled in conflict resolution and strategic planning, significantly enhancing client satisfaction and operational efficiency. Skilled in comprehensive legal submissions and financial advisory, demonstrating a strong decision-making capacity and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Public Trust Officer - Prisoner Service Centre
The Public Trustee of Queensland
Ipswich, QLD
10.2024 - Current
Submissions for Discontinuance
Preparation of Notice for Discontinuance
Submission for Consent for Personal Injury claims
Submission for Consent for Deed, Release
Liaising with lawyers on behalf of prisoner
File Reviews
Submissions for CSO Rebate
Submissions as required
Incoming Correspondence
Incoming Telephone Calls
Face to Face meetings
Additional assistance to other departments
Requesting claim information from Lawyers
Public Trust Officer - Finanical Management
The Public Trustee of Queensland
Ipswich, QLD
08.2015 - 10.2024
Budget Creation and Management
Financial Management Plans
Statement of Advice
Aged Care Advice
Nursing Home & Home Care Agreements
Payment of Bills
Approval of Requests from clients & support networks, General Administration tasks
Conflict Resolution
QCAT Liaison Officer
The Public Trustee of Queensland
BRISBANE CITY, QLD
05.2016 - 09.2016
QCAT File Reviews
Data Entry
Diary Scheduling and Maintenance
QCAT Submissions,
Weekly QCAT Attendance Reports
General Administration tas
Education
Technical Training Level 1 - Technical Training Level 1
The Public Trustee of Queensland
Brisbane, QLD01-2016
High School Diploma -
Brigidine College,
Indooroopilly 12-2005
Skills
Effective communication
Strategic thinking capacity
Strong decision-making
Conflict resolution techniques
Ethical behaviour
Higher education knowledge
Data interpretation
Financial literacy
Effective communication
Goal setting
Strategic planning
Organizational skills
Decision making
Critical thinking
Interpersonal skills
Disability awareness
Diversity and inclusion
Community engagement
Time management
Stakeholder management
Emotional intelligence
Adaptability
Analytical skills
Self-motivation
Active listening
Timeline
Public Trust Officer - Prisoner Service Centre
The Public Trustee of Queensland
10.2024 - Current
QCAT Liaison Officer
The Public Trustee of Queensland
05.2016 - 09.2016
Public Trust Officer - Finanical Management
The Public Trustee of Queensland
08.2015 - 10.2024
Technical Training Level 1 - Technical Training Level 1
The Public Trustee of Queensland
High School Diploma -
Brigidine College,
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