Amanda Bruton
Cheltenham,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Founder & Director of Wellness Retreat
Self-employeed
Bali, Indonesia
04.2000 - 08.2016
- Established and maintained strong relationships with customers, 18 strong staff, healers, Yoga teachers and strategic partners.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
- Established, optimized and enforced business marketing to maintain consistency across industry operations.
- Personally taught all aspects of my own created content written program workshops.
- Led and delivered over 60 retreats, with a maximum of 12 new clients per week, including organising all customers logistical overseas transfers, visas, and email questions prior to arriving in Bali.
- The retreat accomplished many published articles in several well-known and international magazines and online business articles including 'Lonely Planet'.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Implemented data-driven decision-making processes to improve overall business performance.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed financial, operational and human resources to optimize business performance.
Holistic Lifestyle Coach
Self-employeed
Bali, Indonesia
06.2005 - 11.2008
- Strong focus on client service delivery excellence.
- Increased client retention through consistent progress tracking and regular feedback sessions.
- Established trust with clients, fostering positive relationships that encouraged open communication and collaboration.
- Evaluated program outcomes regularly using surveys and data analysis tools to inform future improvements in services offered.
- Monitored and reported any changes in clients' physical and mental health.
- Connected clients with available resources to improve plan success.
- Assisted clients in setting realistic, achievable goals to promote long-term success in their personal development journey.
- Developed engaging workshops and seminars to educate clients on various topics related to self-improvement and wellness.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Education
Cert. IV Mental Health - Mental Health
ASRM
Melbourne06.2024
Diploma of Education - Early Childhood Education And Care
Selmar Institute
Melbourne, VIC08.2020
Therapist & Hypnotherapist - Counselling & Transformation
Rapid Transformational Therapy
U.K04.2019
Bachelor of Applied Science - Nursing
Victoria University
Melbourne, VIC11.1996
Skills
- Relevant experience in Diploma Early Childhood Education & care, including National Framework understanding
- Active listening and well-developed professional communication and presentation skills
- Well-developed relationship management skills with the ability to make connections with diverse clients
- Ability to make decisions and communicate with empathy and compassion
- Strong focus on client service delivery excellence
- Exceptional customer service and rapport building skills
- Strong written and verbal communication skills in addition to problem solving abilities
Accomplishments
- Supervised team of [Number] staff members.
Certification
- Full Victorian Driver License, reliable car and Comprehensive insurance.
- Working with Children (WWC) valid to 2025
- Valid Victoria Police Check
- Fully vaccinated
- First Aid Certificate (renewed September 2023)
- NDIS - online courses in: Supporting Effective Communication module, Safe waste management, Orientation module
- Australian Citizen
Timeline
Holistic Lifestyle Coach
Self-employeed
06.2005 - 11.2008
Founder & Director of Wellness Retreat
Self-employeed
04.2000 - 08.2016
Cert. IV Mental Health - Mental Health
ASRM
Diploma of Education - Early Childhood Education And Care
Selmar Institute
Therapist & Hypnotherapist - Counselling & Transformation
Rapid Transformational Therapy
Bachelor of Applied Science - Nursing
Victoria University