Amanda Conte
Bunbury,WA
Summary
A recent graduate with a Bachelor of Social Science and 17 years of experience in the fast-paced field of pathology specimen collection. This extensive experience has led to an enhanced capacity in building strong connections with others. Through academic and professional experiences, a well developed unique blend of analytical skills and human-centered awareness has been supported, providing a strong foundation for transitioning into the human services field.
Overview
18
18
years of professional experience
Work History
Phlebotomist
Clinipath Pathology
01.2021 - Current
- Enhanced patient experience through compassionate care and communication during venipuncture procedures.
- Managed approximately 30 patients per day, including the care of needle phobic and fainting individuals.
- Fostering a sense of trust for needle phobic patients in order to ensure completion of venipuncture procedures.
- Drug and Alcohol collection, with a strong ability to maintain a professional and compassionate interaction with a diverse client base.
- Strong ability to liaison with other departments within the medical field.
- Maintain a high level of accuracy in labelling and tracking specimens, ensuring accurate testing and timely results.
- Complete proper hygiene practices and cleaning of equipment and work areas between patients.
- Ability to work in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Hospital/Collection Centre Phlebotomist
Clinical Laboratories
01.2016 - 01.2021
- Ability to maintain professionalism in high-pressure situations.
- Follow policy and procedure during emergency scenarios.
- Drug and Alcohol collection, with a strong ability to maintain professional and compassionate interaction with a diverse client base.
- Laboratory specimen reception duties, including processing samples in a fast paced hospital laboratory setting.
- Strong ability to liaison with other departments within the medical field.
- Strong ability to follow policy and procedures surrounding sample collections, processing and storing.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Use personal protective equipment correctly to protect coworkers and patients.
- Collaborate with medical professionals to ensure accurate testing.
- Promote a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Hospital Phlebotomist
St John of God Pathology
01.2007 - 01.2016
- Ability to work well in a fast paced hospital setting.
- Strong understanding of hospital policy and procedures when interacting with patients and medical staff.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including paediatric, geriatric, and challenging cases.
- A high level of accuracy in labelling and tracking specimens, ensuring proper testing and timely results.
- Ability to excell in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Established and maintained positive working relationships with patients, staff and clinical professionals.
Education
Bachelor of Social Science
Swinburne University of Technology
Melbourne, VIC07.2024
Diploma of Counselling
Community Training Australia
Bunbury, WA07.2016
Cert III Pathology Drug And Alcohol Testing
Adept Training
Perth04.2014
Cert IV Community Services
Polytechnic West
Perth, WA08.2011
Cert III Pathology Collection
St John of God Pathology
Perth10.2007
Skills
- Work well under pressure
- Strong communication skills
- Empathetic
- Multicultural competences
- Ability to reflect on personal behaviour and actions
- Ability to liaison with other professionals
- Competent in various software tools and applications
- Active listener
- Team player
Timeline
Phlebotomist
Clinipath Pathology
01.2021 - Current
Hospital/Collection Centre Phlebotomist
Clinical Laboratories
01.2016 - 01.2021
Hospital Phlebotomist
St John of God Pathology
01.2007 - 01.2016
Bachelor of Social Science
Swinburne University of Technology
Diploma of Counselling
Community Training Australia
Cert III Pathology Drug And Alcohol Testing
Adept Training
Cert IV Community Services
Polytechnic West
Cert III Pathology Collection
St John of God Pathology
Similar Profiles
Hazel UguisHazel Uguis
Phlebotomy Collector at Clinipath PathologyPhlebotomy Collector at Clinipath Pathology
Natalia SlawomirskiNatalia Slawomirski
Phlebotomist at Clinipath PathologyPhlebotomist at Clinipath Pathology
Billie ThompsonBillie Thompson
PHLEBOTOMIST at Sonic Health Group - Clinipath PathologyPHLEBOTOMIST at Sonic Health Group - Clinipath Pathology