Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
AMANDA MALIN

AMANDA MALIN

Mornington

Summary

Adaptable professional with a varied background in administration, hospitality, and customer service. Known for organization, confidentiality, and a friendly approach to clients and colleagues. Ready to support a busy team and contribute to smooth daily operations.

Overview

37
37
years of professional experience

Work History

Receptionist Administrator/Logistics Team Member

Fox and Lillie Pty Ltd
Melbourne, VIC
03.2003 - 09.2013
  • Scheduled appointments, meetings, and general office administration.
  • Accurate shipping documentation supported wool exports from Australia and China to worldwide countries. Timely arrival follow-up and overseas client communication kept shipment status clear.
  • Coordinated front-desk communications, directing enquiries and maintaining professional customer service.
  • Managed incoming calls, emails, and correspondence with accuracy and prompt follow-up.
  • Maintained client records, filing systems, and data entry processes with strong attention to detail.
  • Streamlined office procedures, improving workflow consistency across reception and administration tasks.
  • Supported team members with confidential record management and general office coordination.
  • Resolved administrative issues efficiently, ensuring reliable service delivery and operational continuity.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive a positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Ensured welcoming environment for visitors, contributing to positive first impressions.

Shop Manager

Richmond Hill Cafe and Larder
Melbourne, VIC
01.1999 - 01.2003
  • Managed inventory, stock rotation, and ordering to maintain product availability and freshness.
  • Scheduled staff and coordinated shifts to balance coverage, service standards, and workload.
  • Trained team members on POS procedures, cash handling, and customer service expectations.
  • Directed daily shop operations, ensuring smooth service across cafe and larder retail areas.
  • Monitored product displays and merchandising to support sales and store presentation.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.

Event Caterer

Self-employed
New Jersey, USA
01.1991 - 01.1998
  • Coordinated event catering service, managing menu planning, setup, and timely meal presentation.
  • Prepared hot and cold dishes while maintaining consistent quality, portion control, and food safety standards.
  • Supervised service flow during events, adapting execution to changing guest counts and venue requirements.
  • Packaged, transported, and arranged catering equipment to support off-site functions and receptions.
  • Maintained clean prep areas, sanitized equipment, and followed health compliance practices throughout service.
  • Maintained strict hygiene standards throughout the entire event catering process.
  • Developed strong relationships with clients through consistent communication before, during, and after their events.
  • Provided exceptional customer service by proactively addressing any concerns or special requests from clients during events.
  • Sourced local ingredients whenever possible to support sustainability efforts and enhance menu offerings.
  • Implemented creative presentation techniques to elevate the visual appeal of food displays at events.

Secretary to the Vice President

Cadbury Schweppes Pty Ltd
Melbourne, VIC
01.1980 - 01.1983
  • Managed Vice President diary, prioritizing meetings, deadlines, and executive commitments
  • Coordinated domestic and international travel, itineraries, and accommodation arrangements
  • Drafted correspondence, reports, and confidential communications with accurate formatting
  • Organized board papers, agendas, and minutes for executive meetings
  • Maintained document control, filing systems, and confidential records securely

Secretary PA to Medical Director

BUPA, London, UK
London, UK
01.1977 - 01.1981
  • Managed executive diaries, prioritizing meetings, deadlines, and travel arrangements for senior stakeholders.
  • Coordinated board meetings, prepared agendas, and distributed accurate minutes and action logs.
  • Drafted correspondence, reports, and internal communications with consistent attention to detail.
  • Maintained confidential records, filing systems, and document control in line with governance standards.
  • Liaised with departments to track requests, resolve queries, and support smooth workflow.
  • Tracked correspondence and follow-up actions, ensuring timely responses across multiple priorities.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.

Education

No Degree -

Michael Hall School
Forest Row, Sussex, UK
07-1969

Skills

    As you can see I have a varied work history having lived in 3 countries over the past 40 years My passion has always been food and my love of creating food still remains strong,

    I returned to office work life as i needed an income as a single mum

    I am currently retired but looking for a part-time job as I miss the workplace, and I love a busy life connecting with people I am fit and healthy, very active and energetic

    Currently I am a volunteer Club secretary for Safety Beach Sailing Club

Interests

  • Documenting and sharing travel experiences
  • Gym Workouts
  • Baking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I participate in a variety of outdoor recreational activities
  • Reading
  • Gardening
  • Cooking
  • Avid Reader
  • Horseback Riding
  • Volunteering
  • I participate in low-impact exercises to strengthen core muscles
  • Yoga
  • I enjoy cooking for friends and family gatherings
  • Swimming
  • Growing herbs, vegetables, or fruits in home gardens
  • Animal Welfare Advocacy
  • Road Trips
  • Camping
  • Embracing outdoor adventures such as [activity 1] and [activity 2]

Timeline

Receptionist Administrator/Logistics Team Member

Fox and Lillie Pty Ltd
03.2003 - 09.2013

Shop Manager

Richmond Hill Cafe and Larder
01.1999 - 01.2003

Event Caterer

Self-employed
01.1991 - 01.1998

Secretary to the Vice President

Cadbury Schweppes Pty Ltd
01.1980 - 01.1983

Secretary PA to Medical Director

BUPA, London, UK
01.1977 - 01.1981

No Degree -

Michael Hall School
AMANDA MALIN