Amanda Newcombe
Point Clare,NSW
Summary
Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Senior Hairdresser
Umina Hair And Beauty
07.2020 - 05.2022
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
- Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
- Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
- Delivered creative haircuts, color treatments, extensions, perms, straightening treatments, updos, styling services that met or exceeded clients'' expectations consistently.
Senior Hairdresser
Royals Hair
08.2019 - 05.2020
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
Apprentice Hairdresser
All About Hair
08.2015 - 05.2017
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Education
Certificate III - Hairdressing
TAFE
Meadowbank NSW03.2018
Skills
- Goal Setting and Achievement
- Client Relationship Building
- Professionalism and Ethics
- In-depth Consultations
- Client Retention Strategies
- Relationship Building
- Workspace Organization
- Social skills
- Clear Communication
- Cash Register Operation
- Customer Consultation
Timeline
Senior Hairdresser
Umina Hair And Beauty
07.2020 - 05.2022
Senior Hairdresser
Royals Hair
08.2019 - 05.2020
Apprentice Hairdresser
All About Hair
08.2015 - 05.2017
Certificate III - Hairdressing
TAFE
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