Amaraphorn Sombat
Brisbane
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Retail Sales Assistant
Nextra
09.2024 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Assisted approximately 200+ customers per day and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Received parcels and record accordingly
- Oversaw security of the shop
Room Attendant
Brisbane Airport Hotels Group
10.2023 - 10.2024
- Greeted guests and directed to their rooms, assisted with special requests
- Cleaned and maintained guest rooms according to hotel standards, ensuring a comfortable and welcoming environment for all guests
- Stocked and replenished amenities in guest rooms, such as toiletries and linens, to provide a seamless and enjoyable stay for visitors
- Collaborated with housekeeping team to efficiently manage room turnover and meet daily cleaning quotas
- Inspected rooms for any maintenance issues or damages, promptly reporting and resolving any issues to uphold the quality of guest accommodations
Retail assistant
The Reject Shop
10.2022 - 01.2024
- Provided exceptional customer service by assisting customers with product selection, addressing inquiries, and processing transactions accurately and efficiently
- Merchandised products to optimize sales and maintain a visually appealing store environment, ensuring products were well-stocked and organized
- Collaborated with team members to achieve daily sales targets, contributing to a positive and productive work environment
- Utilized strong communication skills to build relationships with customers, identify their needs, and recommend products to meet their preferences
- Handled phone, signed in and out contractors, and kept up with induction
Sales Associate
Pandora
01.2023 - 03.2023
- Increased sales revenue through effective upselling and cross-selling techniques
- Developed and maintained strong relationships with clients
- Collaborated with team members to meet and exceed monthly sales goal
- Keep up to date with new training and new collections
Retail Assistant/Supervisor
Ascot News
03.2018 - 04.2022
- Trained new hires, encourage a positive work environment, and friendly communication to promote overall team productivity
- Resolved escalated customer complaints or billing complaints in a timely and professional manner
- Provided exceptional customer service by greeting and assisting customers
- Maintained a clean and organized store environment, resulting in a decrease in inventory shrinkage
- Collaborated with team members to achieve weekly sales goal
- Maintained and updated clients newspaper accounts
- Finalised up to 50 monthly invoices
- Managed payroll and assisted manager with maintenance of the shop floor
Waitress / Cashier
Rockhampton Bowls Club
06.2018 - 11.2018
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate food and drink orders, and ensuring all special requests were accommodated
- Collaborated with kitchen staff to ensure food was prepared and presented according to guest preferences and dietary restrictions, resulting in a high level of customer satisfaction
- Operated cash register and processed customer transactions efficiently and accurately, handling cash, credit cards, and electronic payments
Education
Certificate IV - Finance
TAFE Queensland
QLD08-2025
Certificate II - Business
CU University/TAFE
Rockhampton, QLD10.2016
High School Diploma -
Girls Grammar School
Rockhampton, QLD11.2015
Skills
- Customer service
- Teamwork
- Problem-solving skills
- Microsoft Programs
- Work ethic and integrity
- Analytical thinking
- Reception support
Hobbies and Interests
- Exploring distant lands
- Capturing moments
- Feeling the music
- Every kind of sport
- Learning a new skill such as a new language
Languages
English
Native or Bilingual
Thai
Native or Bilingual
Italian
Elementary
Interests
- Rock Climbing
- Documenting and sharing travel experiences
- Animal Care
Timeline
Retail Sales Assistant
Nextra
09.2024 - Current
Room Attendant
Brisbane Airport Hotels Group
10.2023 - 10.2024
Sales Associate
Pandora
01.2023 - 03.2023
Retail assistant
The Reject Shop
10.2022 - 01.2024
Waitress / Cashier
Rockhampton Bowls Club
06.2018 - 11.2018
Retail Assistant/Supervisor
Ascot News
03.2018 - 04.2022
Certificate IV - Finance
TAFE Queensland
Certificate II - Business
CU University/TAFE
High School Diploma -
Girls Grammar School
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