Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Amarasi Wasalatilake

Amarasi Wasalatilake

Ashwood,VIC

Summary

Reliable and upbeat Retail Team Member/Manager successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Team Member

The Athlete's Foot
11.2021 - Current
  • Managed store opening/closing procedures, ensuring punctuality, security, and a positive shopping environment per company guidelines.
  • Implemented efficient problem-solving techniques for returns/exchanges, while mentoring team members on exemplary customer service practices.
  • Collaborated closely with team members, exceeding daily sales goals through hands-on coaching and fostering a culture of success.
  • Maximized revenue during peak seasons with effective promotional campaigns, visual merchandising, and meticulous inventory management as a manager.
  • Demonstrated commitment to achieving store KPIs through consistent sales performance and optimizing employee schedules.
  • Delivered personalized shopping experiences by actively listening to customer needs, providing tailored recommendations, and training team members in successful sales strategies.

Customer Service Representative

Banana Wrap
12.2020 - 12.2021
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Managerial responsibilities and monetary administration.

Caravan Sales Team Member

Malibu Caravans
06.2021 - 09.2021
  • Entails a variety of roles ranging from the installation of caravan appliances to assistance with sales, as well as other general receptionist duties.

Education

Bachelor of Science - Psychology

Monash University
Clayton, VIC
2025

Victorian Certificate of Education (VCE) -

Presbyterian Ladies College
Burwood, VIC
2020

Skills

  • Store maintenance
  • Cash Handling Accuracy
  • Goal-oriented mindset
  • Reliability and punctuality

Certification

First Aid Training - Nov 2021 to Nov 2024

References

Provided upon request.

Timeline

Retail Team Member

The Athlete's Foot
11.2021 - Current

Caravan Sales Team Member

Malibu Caravans
06.2021 - 09.2021

Customer Service Representative

Banana Wrap
12.2020 - 12.2021

Bachelor of Science - Psychology

Monash University

Victorian Certificate of Education (VCE) -

Presbyterian Ladies College

Similar Profiles

CREATE PROFILE
Amarasi Wasalatilake