Amaya Coolwell
Brisbane
Summary
Experience in customer service roles includes greeting customers, handling transactions, and addressing inquiries, all essential for a Customer Service Cashier position. Successfully managed cash handling duties while complying with health and safety regulations, showcasing dependability and responsibility. Skills in conflict resolution and active listening facilitated effective communication with customers, leading to satisfactory resolutions of complaints. Adaptability in fast-paced environments was demonstrated through multitasking and maintaining organization in the stockroom and checkout areas.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Drakes rosewood
Rosewood
12.2024 - Current
- Complied with all health and safety regulations while performing job duties.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Received payment by cash, credit cards, vouchers or automatic debits.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Verified that all coupons were valid prior to processing them into the system.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted customers with locating merchandise within the store.
- Maintained cleanliness and presentation of stock room and production floor.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
Some College (No Degree) -
Beaudesert State High School
Beaudesert Skills
- Decision making
- Customer Service
- Dependable and responsible
- Teamwork and collaborations
- Adaptability
- Time management
- Multitasking
- Calm under pressure
- Problem solving
- Excellent communication
- Active listener
- Empathy and under
- Creativity and innova
- Cash handling
- Conflict resolution
- Attention to detail
- Basic math
- Positive and professional
- Customer inquiries
Timeline
Customer Service Cashier
Drakes rosewood
12.2024 - Current
Some College (No Degree) -
Beaudesert State High School