Amber Elder
Redbank Plains ,QLD
Summary
I am a highly motivated and reliable professional who consistently goes above and beyond in my work. I take great pride in delivering exceptional customer service and creating a warm, welcoming experience for everyone I interact with. Punctuality, dedication, and a strong work ethic are values I bring to every role, and I always give it 100%.
I approach my work with a positive, can-do attitude and a genuine eagerness to learn and grow. I am confident using a wide range of computer systems, with experience across pharmacy software, appointment scheduling, and administrative tasks. I am someone who can be relied upon to adapt quickly, contribute positively to a team, and make an immediate impact.
If you are seeking someone who can add value from day one, look no further.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Customer Service Officer
Brumby Sunstate
Richlands , QLD
10.2025 - Current
- Provided timely responses to customer inquiries via phone and email.
- Assisted customers with product selection and order processing.
- Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Dental Assistant
Grand Plaza Dental
Browns Plains , QLD
03.2025 - 10.2025
- Prepared examination rooms by sterilizing instruments and organizing supplies effectively.
- Assisted dentists during procedures to ensure smooth workflow and patient comfort.
- Scheduled appointments and coordinated with front office staff for efficient operations.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Pharmacy Assistant
Mullein Pharmacy
Springfield, QLD
03.2023 - 03.2025
- Assisted pharmacists in preparing and dispensing medications to patients.
- Provided excellent customer service by addressing patient inquiries and concerns.
- Managed inventory by organizing and restocking pharmacy supplies regularly.
- Processed prescription orders using pharmacy management software efficiently.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
Skills
- Customer service
- Time management skills
- Billing procedures
- Inventory management
- Attention to detail
- Account investigation
- Computer Savvy
Certification
S2 & S3 Dispensing Certificate
Timeline
Customer Service Officer
Brumby Sunstate
10.2025 - Current
Dental Assistant
Grand Plaza Dental
03.2025 - 10.2025
Pharmacy Assistant
Mullein Pharmacy
03.2023 - 03.2025