Summary
Overview
Work History
Education
Skills
Timeline
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Amber Forry-Cox

Inverell,Nsw

Summary

Driven and customer-focused, excelled at KFC by enhancing team efficiency and safety, and boosting customer satisfaction through expert problem-solving and communication. Demonstrated leadership by mastering diverse roles, contributing to significant team achievements, and showcasing exceptional customer service and cash handling skills.

Overview

3
3
years of professional experience

Work History

Team Member

KFC
02.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Inverell High School
Inverell, NSW

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Cash Handling
  • Cleaning
  • Leadership Qualities
  • Workplace Safety
  • Decision-making capabilities

Timeline

Team Member

KFC
02.2022 - Current

Inverell High School

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Amber Forry-Cox