Amber Klomp
Mandurah
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Office Supervisor
Silver Sands Resort
2025.02 - Current
- Office Manager
- Relief Resort Manager
- Liaise with GM
- Maintaining Guest information
- Coordinate bookings/rooms
- E-mail and phone enquiries
- Event coordination
- Guest check ins and outs
- Customer service
- POS
- Staff management
- Stock control, ordering and stock take
- Coordinating with head office
- Liaising with vendors
- Card reconciliation and EOM
- Accounts enquiries
Retail Worker
Poolmart Mandurah
2023.10 - 2025.02
- Customer Service, POS
- Scheduling Technicians
- Answering phone and e-mail queries
- Maintaining client information on company systems
- To abide OH&S practices and maintain clean work environment
- Maintain Stock Control
- Running of pool chemical tests and supplying appropriate chemicals, using pool tracker software
- Accepting and unloading deliveries
Catering Assistant
Oakwood Primary School Canteen
2022.10 - 2023.12
- To prepare and serve food and beverages including, sandwiches, rolls, Turkish, pizza, pies, hot dogs.
- To abide OH&S practices and maintain clean work environment.
- To prepare food preparation for next shift.
- POS
- Packing of lunches.
Disability Support Worker
Wellways
2020.03 - 2021.10
- To assist clients in day-to-day support
- Maintain records of medication
- Filling daily reports
- To work with individuals to help improve their day-to-day life
- To assist in shopping and day to day activities
- To assist in taking clients to appointments
- To support clients with additional needs
- Assist with Hoist transfer
- To oversee medication is taken
- To support clients with complex needs including Mental Health and AOD abuse
- To support clients in developing coping mechanisms
Education Assistant
Education Support Placement
2019.05 - 2019.10
- To assist teacher in supporting student learning
- To assist in enhancing student learning
- To work with groups and individuals to assist with learning
- To help encourage and promote development
- To support students with additional needs
Bar/Bottle shop Attendant
Nicholson Hotel
2018.02 - 2018.08
- Provide bar Service.
- Provide customer Service.
- Bottle Shop Attendant.
- Provide Bistro Service.
Store Services/Systems Officer, Planogram Support
Woolworths
2008.02 - 2013.10
- Payroll balancing weekly including the calculation of sales and wages for the upcoming and previous weeks to budget the store.
- To maintain price checking and queries and to initiate pricing changeovers daily.
- To initiate store specials and ticketing and liaise with staff to erect in store.
- To provide leadership and management support for staff.
- To support the Store Manager in day to day running of the store in appropriately liaising with staff to operate efficiently and effectively with a view to providing the best customer service.
- Provide operational support to the Store management.
- To implement the changes to store merchandising in an efficient manner.
- To maintain and troubleshoot any merchandising issues.
- To provide leadership and management support for staff.
- To support the Store Manager in day to day running of the store in appropriately liaising with staff to operate efficiently and effectively with a view to providing the best customer service.
- To complete and maintain Auto stocker routine daily.
- To complete Rostering on a weekly basis.
- Active safety team member.
- To complete stock ordering and maintain stock levels in store.
- Provide operational support to the area manager.
- To implement the changes to store merchandising in an efficient manner.
- Opening and closing of store
- To provide customer service
- To maintain auto-stocker routine
- To operate POS
- To maintain rostering
- To implement stock control and ordering
- Devised and implemented processes and procedures to streamline operations.
Grocery 21C/Management Relief Woolworths
BWS Store Manager
2009.04 - 2010.05
- To provide leadership and management support for staff.
- To support the Store Manager in day to day running of the store in appropriately liaising with staff to operate efficiently and effectively with a view to providing the best customer service.
- Provide operational support to the Store management.
- To implement the changes to store merchandising in an efficient manner.
- To maintain and troubleshoot any merchandising issues.
- To provide leadership and management support for staff.
- To support the Store Manager in day to day running of the store in appropriately liaising with staff to operate efficiently and effectively with a view to providing the best customer service.
- To complete and maintain Auto stocker routine daily.
- To complete Rostering on a weekly basis.
- Active safety team member.
- To complete stock ordering and maintain stock levels in store.
- Provide operational support to the area manager.
- To implement the changes to store merchandising in an efficient manner.
- Opening and closing of store
- To provide customer service
- To maintain auto-stocker routine
- To operate POS
- To maintain rostering
- To implement stock control and ordering
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
Supervisor/Barista
Pattisons’ Patisserie
2006.01 - 2007.12
- To provide leadership and management support for staff.
- To support the Store Manager in day to day running of the store in appropriately liaising with staff to operate efficiently and effectively with a view to providing the best customer service.
- To handle opening and closing of store.
- To prepare and serve food and beverages including, sandwiches, rolls, Turkish, pizza, pies, scones, milkshakes.
- To abide OH&S practices and maintain clean work environment.
- To operate coffee machine.
- Active safety team member.
Education
Certificate IV - Education Assistant
Federation University Australia
VIC2019-03
Certificate II - Hospitality Administration And Management
Box Hill Institute of TAFE
Melbourne, VIC2002-11
Skills
- Business Skills
- Experience in Administration, Data Entry, Filing, phone and e-mail enquiries
- Experience in Resort check ins and outs
- Liaising with higher Management, Board Members
- Liaising with Guests
- Liaising with Head Office
- Accounts reconciliation
- Experience in Relief Resort Management
- Experience is Microsoft Office
- Experience in Scheduling
- Excellent understanding of HR
- Experience with POS
- Experience in Support Work
- Experience with people with complex needs
- Experience in NDIS
- Experience in Education Support
- Experience in Payroll
- Experience in Bar Work
- Experience in Catering
- Experience in Food Preparation
- Experience in Barista skills
- Inventory control
- Merchandising displays
- Strong Management Skills
- Experienced in Planogram support
- Experienced in management of Grocery, Perishables, Deli, Front End, Liquor and Office departments
- Well-developed planning and time management skills
- Commitment to integrity and ethical behaviour
- Personal Skills
- Excellent communication skills
- Excellent people skills
- Quick Learner
- Self-Motivator
- Good rapport with people
- Commitment to local community
- Strong leadership skills
- Empathy with others
- Strong family structure
Timeline
Office Supervisor
Silver Sands Resort
2025.02 - Current
Retail Worker
Poolmart Mandurah
2023.10 - 2025.02
Catering Assistant
Oakwood Primary School Canteen
2022.10 - 2023.12
Disability Support Worker
Wellways
2020.03 - 2021.10
Education Assistant
Education Support Placement
2019.05 - 2019.10
Bar/Bottle shop Attendant
Nicholson Hotel
2018.02 - 2018.08
Grocery 21C/Management Relief Woolworths
BWS Store Manager
2009.04 - 2010.05
Store Services/Systems Officer, Planogram Support
Woolworths
2008.02 - 2013.10
Supervisor/Barista
Pattisons’ Patisserie
2006.01 - 2007.12
Certificate IV - Education Assistant
Federation University Australia
Certificate II - Hospitality Administration And Management
Box Hill Institute of TAFE