Amber Rogers
The Gap, Brisbane,Queensland
Summary
Hardworking, passionate, with focus on quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work. Works well with colleagues, students and community to create diverse, inclusive office and campus.
Overview
7
7
years of professional experience
Work History
Bond & Domestic Cleaner
A Helping Hand
Brisbane Suburbs, Queensland
03.2017 - Current
- Complemented special requests from clients in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Maintained a safe work environment by following all safety guidelines.
- Inspected rooms for potential hazards or damages.
- Transported supplies and equipment between job sites.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Organized closets and cabinets to client specifications.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Membership Sales Consultant
Planet Fitness
Chermside, Brisbane, Queensland
02.2023 - 11.2023
- Maintained accurate records of customer interactions and transactions.
- Analyzed customer needs to determine the best membership package for each individual.
- Conducted follow-up calls with customers to collect feedback and ensure satisfaction.
- Resolved customer complaints in a timely manner.
- Ensured that all relevant documents were completed accurately prior to finalizing any sale.
- Performed data entry tasks related to membership sales orders into company database systems.
- Conducted tours of facility while establishing relationships and targeting prospective member goals and needs.
Kitchen Hand
Miss Demeanor
Brisbane City, Queensland
03.2021 - 10.2022
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Maintained order and cleanliness of work areas.
- Followed recipes and customer requests to prepare meals.
- Stocked shelves with food supplies.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Organized storage areas for efficient access to items when needed.
- Acquired new skills to support team.
Volunteer Work
Children's Burn Unit - Education
Brisbane, Queensland
- Assisted teachers with instruction and provided individualized assistance.
- Supervised and participated with children in activities.
- Offered support and established positive relationships with Teachers, other Volunteers and the Children.
Education
Cert II - Fashion Design & Technology
TAFE Mount Gravatt
QLD01-2023
Arethusa
Spring Hill, QLD01-2017
Kelvin Grove
Kelvin Grove, QLD01-2016
Skills
- Safe cleaning with chemicals
- Customer-Oriented
- Health and safety compliance
- Hospitality background
- Physically strong
- Hardworking
- Quality Assurance
- Professionalism
- Attention to Detail
- Written Communication
- Cleaning and Maintenance
- Food safety understanding
- Team Collaboration
Timeline
Membership Sales Consultant
Planet Fitness
02.2023 - 11.2023
Kitchen Hand
Miss Demeanor
03.2021 - 10.2022
Bond & Domestic Cleaner
A Helping Hand
03.2017 - Current
Volunteer Work
Children's Burn Unit - Education
Cert II - Fashion Design & Technology
TAFE Mount Gravatt
Arethusa
Kelvin Grove