Amber Thompson
Salisbury East,SA
Summary
I am an enthusiastic, energetic and passionate person who enjoys working within a team environment and independently. I have good interpersonal skills and committed to continually expanding my knowledge and developing my skills within my career with SAPOL.
Proficient in preparing documents, answering customer questions and entering data into computer programs.
I pride myself in maintaining confidentiality and having a good eye for detail and helping others.
Overview
19
19
years of professional experience
Work History
Senior Expiation Notice Officer
SA Police Headquarters
Adelaide, SA
10.2007 - Current
- Adjudicating and preverifying expiation notices accurately and timely
- Reporting speed and redlight camera issues
- Public relations and customer service
- Liasing with and reporting to managers verbally and in written communication
- Responding to telephone enquiries
- Responding to email enquiries
- Conflict resolution and problem solving
- Training and mentoring new staff
- Taking minutes for management meetings
- Quality assurance and auditing
- Maintaining confidentiality and privacy
- Confirming Clients identity is correct
- Contributed to systems testing
Administation Officer/PA
Bombardier Transport
Adelaide, SA
03.2007 - 10.2007
- Stock control
- Dispatch
- Data entry
- Liasing with and reporting to managers verbally and written
- MSDS Audits
- Maintain High levels of confidentiality regarding staff
Secretary
City Dismantlers
Gepps Cross, SA
03.2005 - 03.2007
- Secretary to the Unit manager of second hand car parts and car servicing and maintenance
- Money handling
- Manual invoicing and monthly account statement preparation
- Weekly meetings with CEO
- Cleaning and maintaining cleaning of premises
- Greeting customers
- Customer service over the counter and phone queries
- assisting mechanics and yard hands with new orders and requests
- Dispatch to insurance companies
Education
High School Diploma - undefined
Hamilton Secondary College
Mitchell Park, SA2003
undefined
Certificate 2 Business - Rossi Boots
Workplace On The Job Traineeship2005
Certificate 3 & 4 In Fitness
Australian Institute Of Fitness Adelaide
Adelaide, SA2015
Skills
- High attention to detail
- Ability to work well in a diverse environment and easy to get along with people
- Clerical support
- Patient and supportive
- Maintain Confidentiality
- Motivational
- Provide quality and accurate customer service
REFEREES
Sgt. Bryce Anderson
Review Sergeant
Expiation Notice Branch
SA Police
7322 4205
Melissa McNeill
Administration Manager
Expiation Notice Branch
SA police
7322 3580
Chris Page
Operations support Manager
Expiation Notice Branch
SA Police
7322 3565
Timeline
Senior Expiation Notice Officer
SA Police Headquarters
10.2007 - Current
Administation Officer/PA
Bombardier Transport
03.2007 - 10.2007
Secretary
City Dismantlers
03.2005 - 03.2007
High School Diploma - undefined
Hamilton Secondary College
undefined
Certificate 2 Business - Rossi Boots
Certificate 3 & 4 In Fitness
Australian Institute Of Fitness Adelaide
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