Amber Thornton
Morayfield,QLD
Summary
Proactive and detail-oriented professional with a strong background in food preparation, quality control, and catering. Demonstrated knowledge and expertise in these areas make me an ideal candidate for any role within your team. Possess exceptional communication skills, excel in building interpersonal relations, and thrive on creative thinking. Eager to fill the vacancy at your company and make a positive impact. Consistently recognized by peers for hard-working nature, a reliable asset in helping your company achieve its goals. In addition to experience in the food industry, also successfully led staff in challenging situations while managing a store independently on a full-time basis.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Junior Retail Assistant
Caboolture Bowl And Mini Golf
02.2023 - 02.2025
- Resolved customer issues professionally, leading to higher overall satisfaction ratings.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Boosted store revenue through upselling and cross-selling techniques.
Barista
Bite markets
07.2021 - 01.2023
- Simultaneously managed responsibilities of two jobs.
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records
- Operated cash registers and handled cash and card transactions
- Accomplished new and different drink requests, enhancing coffee shop reputation
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art.
- Processed and fulfilled orders efficiently.
Burrito Maker/managing
Burrito bar
08.2021 - 02.2022
- Exhibited strong customer service skills, responding quickly and courteously to customers' requests
- Followed established protocols for opening and closing duties including restocking supplies
- Kept up-to-date records of daily transactions for accounting purposes at the end of each shift
- Applied knowledge of food preparation techniques to create flavorful and attractive dishes
- Showed excellent communication abilities when working with other kitchen staff members
- Maintained a clean work station, adhering to health codes and safety regulations.
- Conducted state-managed stock audits and ensured accuracy during opening and closing.
Education
Tullawong high school
Caboolture, QLD03.2020
Skills
- Managing staff
- Sales Expertise
- Plates Presentation
- Excellent Memory
- Food Preparation and Safety
- POS System Operations
- Safe Food Handling Practices
- Retail Management
- Team Player
- Coffee and Tea Expertise
- Team Leadership
- Resolving Complaints
- Serve Customer Needs
- Order Taking
- Salesmanship
Certification
Rsa
Timeline
Junior Retail Assistant
Caboolture Bowl And Mini Golf
02.2023 - 02.2025
Burrito Maker/managing
Burrito bar
08.2021 - 02.2022
Barista
Bite markets
07.2021 - 01.2023
Rsa
Tullawong high school
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