
Dynamic professional with a proven track record at Catholic Healthcare Holy Spirit Aged Care, excelling in fast-paced environments. Demonstrates strong problem-solving abilities and exceptional communication skills. Expert in food safety standards and adept at enhancing customer satisfaction. Collaborated effectively in teams to exceed service goals, showcasing flexibility, empathy, and a commitment to excellence.
-Prepare and serve meals according to dietary needs and portion sizes.
-Assist with meal planning for special diets.
-Knowledge of food safety standards
- Maintain kitchen cleanliness and sanitation.
- Ensure compliance with food safety regulations.
- Manage inventory and stock rotation.
- Collaborate with team for efficient meal service.
- Provide friendly service and address resident needs.
- Attend staff meetings for skill enhancement.
- Respond promptly to customer inquiries via phone, email, or in-person interactions.
- Handle and resolve customer complaints and issues effectively and courteously.
- Process orders, returns, and exchanges accurately and efficiently.
- Collaborate with other departments to escalate complex issues and ensure timely resolution.
- Identify opportunities to upsell or cross-sell products or services to
customers.
- Stay up-to-date on industry trends to provide informed assistance to customers.
Certificate III in Individual support (Aging and Disability)
First Aid & CPR Certified
NDIS Certificate
Food Safety and Handling (Issuing Authority NSW)
Responsible Service Alcohol (RSA NSW)