Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Amelia Cocksedge

Mermaid Waters,Queensland

Summary

Reliable and upbeat shop assistant with 3 years of experience in creating a positive shopping experience for customers. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and goal-driven with a superior work ethic and a passion for building personal customer and collegue relationships.

Overview

3
3
years of professional experience

Work History

Shop Assistant

Harris Farm Markets
11.2021 - Current
  • Processed transactions using a Point of Sale system.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Reviewed prices and performed audits to detect and correct price discrepancies.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Developed strong product knowledge to educate customers on features and benefits.

Early Childhood Educator Assistant

Pencil Paper Star
02.2024 - Current
  • Supported early language development through storytelling, reading books, and engaging them in personalised work activities
  • Assisted lead teacher in developing and implementing comprehensive lesson plans, resulting in improved overall classroom performance.
  • Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
  • Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.

Food and Beverage Attendant

Aquitaine Brasserie
02.2022 - 06.2023
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Processed payments using a Point of Sale system.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Provided guests with information about menu items, specials and promotions to provide quality service.

Early Childhood Educator Assistant

Aerial Angels Academy
09.2021 - 12.2022
  • Worked with a team to manage groups of 40+ young children safely and effectively
  • Assisted the lead teacher in their teaching by encouraging children's focus, explaining instructions in smaller groups, and performing demonstrations
  • Built personal relationships with the children to create an engaging and welcoming environment.
  • Performed regular tasks involved in maintaining the safety of the children's play environment.

Education

Bachelor of Architecture -

Queensland University of Technology
Brisbane, QLD
2026

High School Diploma -

All Saints Anglican School - Gold Coast
Merrimac, QLD
2023

Skills

  • Excellent verbal and written communication skills
  • Strong interpersonal skills and social manner, and well-practiced working collaboratively as part of a team
  • Strong Work Ethic and Dependable
  • Problem solving and client-focused mindset
  • Collaborative and Team-Oriented
  • Operating a Point of Sale System
  • Excellent computer software skills, including Microsoft (Word, Excel, PowerPoint), and Adobe (Photoshop, Illustrator)

Languages

French
Professional Working

References

Spiro Dimopoulos 

Owner, Aquitaine Brasserie


Phone: 0438333381

Email: viaroma@bigpond.com


Kylie Petit 

Operations Coordinator, Harris Farm Markets


Phone: 0423496585

Email: kpetit1@harrisfarm.com.au


Maria Murace

Director, Pencil Paper Star


Phone: 0407015612

Email: info@pencilpaperstar.com.au

Timeline

Early Childhood Educator Assistant

Pencil Paper Star
02.2024 - Current

Food and Beverage Attendant

Aquitaine Brasserie
02.2022 - 06.2023

Shop Assistant

Harris Farm Markets
11.2021 - Current

Early Childhood Educator Assistant

Aerial Angels Academy
09.2021 - 12.2022

Bachelor of Architecture -

Queensland University of Technology

High School Diploma -

All Saints Anglican School - Gold Coast

Similar Profiles

CREATE PROFILE
Amelia Cocksedge