Casey Carr

Shop Assistant

Mark christie

Newcastle, Nsw

02.2023 - 09.2024

Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Streamlined store operations with effective inventory management and restocking practices.
Reduced wait times by efficiently processing transactions at the cash register.
Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Recognized for consistently meeting sales targets through upselling and cross-selling techniques.
Assisted customers in locating items, ensuring a positive shopping experience.
Collaborated with team members to achieve overall store goals and objectives.
Provided excellent customer service, promptly addressing inquiries and resolving issues.
Contributed to team success by supporting colleagues during peak periods or staff shortages.
Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
Processed shipments upon arrival, quickly updating inventory systems for accurate tracking.
Assisted in training new hires on store procedures, policies, and product knowledge.
Completed daily tasks accurately and on-time to support shop needs.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Greeted customers entering store and offered assistance with requirements.
Checked incoming orders and organized new stock.
Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Remained calm and composed in tense situations involving angry or upset customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.