Amelia Mansour
Sydney,NSW
Summary
An experienced clerk with exceptional typing and data entry abilities and a results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. A proven leader and effective communicator, adept at multitasking under pressure and driving team efficiency whilst demonstrating the ability to train staff and significantly reduce data entry errors, showcasing a blend of hard and soft skills. Committed to professional growth and excellence in customer service, fostering strong interpersonal relationships and achieving organizational goals.
Overview
2
2
years of professional experience
Work History
Cargo Flight Clerk
Antoinette Tabet
2023.05 - Current
- Utilizes strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Interacted with customers by phone, email, or in person to provide information.
- Willing and committed to learning new things and open to new experiences.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Disability Support Worker
Iman Habib
2022.08 - 2023.04
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Kept clients engaged in social networks and communities for personal health and growth.
- Conferred with supervisors to discuss patient condition and medical care.
- Kept accurate records for client files and handled related paperwork.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adhered to company requirements for patient interactions and care standards.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
Education
School Captain of 2022
Al Sadiq College
Sydney, NSW09.2022
Skills
Communicational and interactive skills
Great customer service skills
Ability to work efficiently under pressure
Driven by hard work and consistency
Always open to exploring new challenges and tasks to broaden my horizon
Ability to train new staff and run a team
Timeline
Cargo Flight Clerk
Antoinette Tabet
2023.05 - Current
Disability Support Worker
Iman Habib
2022.08 - 2023.04
School Captain of 2022
Al Sadiq College
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