Amelia Oakes
Hobart,TAS
Summary
Detail-oriented, outgoing professional excelling in customer service and team collaboration. Committed to enhancing customer experiences and expanding skills while facilitating company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Crowne Plaza
Hobart, TAS
09.2024 - 01.2026
- Assisted in setting up banquet events according to customer requests.
- Collaborated with kitchen staff to ensure accuracy as well as timely preparation and delivery of orders.
- Prepared mixed drinks, while adhering to responsible alcohol service guidelines.
- Prepared hot and cold coffee drinks according to customer requests.
Assistant Sales Associate
EB Games
Hobart, TAS
08.2023 - 01.2024
- Monitored product samples and maintained clean and engaging displays.
- Collaborated with sales teams to achieve sales targets and meet individual goals.
- Acted as first point of contact for customer inquiries, greeting and directing visitors based on their needs.
- Maintained up-to-date knowledge of products and new and up-coming releases.
Front of House Staff Member
Mr Burger
Hobart, TAS
11.2022 - 03.2023
- Handled cash register transactions for both dine-in and take-out orders.
- Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
- Replenished condiments and other dining supplies as needed throughout shift.
- Ensured order accuracy before delivering to tables.
Lead Graphic Artist
Fomorian Studios
Las Vegas, Nevada
12.2021 - 09.2022
- Created digital image files for use in digital and traditional printing.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
- Proficient in Adobe Photoshop, Krita, and Procreate, with expertise in digital illustration, photo editing, concept art, and high-quality visual creation.
- Worked with customers to present mockups and collect feedback for adjustments.
Intentional Community Manager
MangoLand
Pahoa, Hawaii
03.2020 - 12.2021
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Collected rent from residents, maintained up to date records of payment and repairs.
- Oversaw end-to-end operations of a tropical permaculture farm, balancing ecological stewardship with commercial viability to deliver high-quality produce while maintaining sustainable land management practices.
Waitress
The Internet Cafe
Tecopa, California
09.2015 - 10.2016
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Cleared table and bussed dishes to allow for quick setups.
- Set up dining room to meet hospitality and service standards.
- Documented food orders and ran items to guest tables in dining room.
- Provided timely checks on guest needs and brought requests.
Education
High School Diploma -
Bayview Secondary College
Rokeby, TAS11.2017
Some College (No Degree) -
Rosny College
Rosny Park, TASSkills
- Coffee Brewing
- Service Prioritization
- Sales Techniques
- Data Entry
- Performance Tracking
- Graphic Design & Concept Art
Certification
- First Aid and CPR Certification (St John's)
- Responsible service of Alcohol Certification (RSA)
- Tasmanian Registration to Work with Vulnerable People (Employment)
- Tassie Tourism Ambassador (2024)
- Wildlife Conservation and Ecology Certificate III
- Superadobe Construction Certificate
- Ayurvedic Animal Wellness Consultant Certificate
Affiliations
- Clarendon Vale Community Centre (Volunteer 2025-Present)
- Gaia Earth Technologies - Las Vegas, USA (2014-2015)
- TTRPGs & TCG (D&D, Pathfinder, Magic The Gathering, Pokémon & Metazoo 2012-Present)
- Sadhana Forest - Auroville, India (Volunteer 2011-2013)
- ISKCON/Vrinda - Worldwide (Volunteer 2010-Present)
Timeline
Food and Beverage Attendant
Crowne Plaza
09.2024 - 01.2026
Assistant Sales Associate
EB Games
08.2023 - 01.2024
Front of House Staff Member
Mr Burger
11.2022 - 03.2023
Lead Graphic Artist
Fomorian Studios
12.2021 - 09.2022
Intentional Community Manager
MangoLand
03.2020 - 12.2021
Waitress
The Internet Cafe
09.2015 - 10.2016
High School Diploma -
Bayview Secondary College
Some College (No Degree) -
Rosny College