Amelia Pantaz
Mickleham
Summary
Dynamic Membership Sales Consultant with a proven track record at Genesis Health + Fitness Gym, excelling in lead generation and customer relationship management. Successfully boosted membership sales by identifying customer needs and implementing effective sales strategies. Known for exceptional interpersonal communication and enhancing member experiences through seamless onboarding and support.
Overview
3
3
years of professional experience
Work History
Membership Sales Consultant
Genesis Health + Fitness Gym
05.2023 - Current
- Maximized lead generation through targeted outreach efforts, including cold calls and email campaigns.
- Coordinated with other departments to ensure seamless onboarding experiences for new members joining the organization.
- Assisted in organizing promotional events that showcased the organization''s offerings, resulting in an increase in new members.
- Provided ongoing support to current members by addressing concerns promptly and efficiently resolving issues as they arose.
- Boosted membership sales by effectively identifying customer needs and recommending suitable membership plans.
Gym Receptionist
BodyFlex Gym
06.2022 - 02.2023
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Education
Bachelor of Criminology / Bachelor of Psychology -
Victoria University
Melbourne, VIC01-2028
High School Diploma -
Gladstone Park Secondary College
Gladstone Park01-2024
Skills
- Lead generation
- Sales strategy
- Customer relationship management
- Membership onboarding
- Sales strategy development
- Account management
- Product and service knowledge
- Interpersonal communication
Timeline
Membership Sales Consultant
Genesis Health + Fitness Gym
05.2023 - Current
Gym Receptionist
BodyFlex Gym
06.2022 - 02.2023
Bachelor of Criminology / Bachelor of Psychology -
Victoria University
High School Diploma -
Gladstone Park Secondary College
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