Amelie Kenyon Smith
Ayr,QLD
Summary
Highly motivated and compassionate individual with experience in customer service, hospitality, and handling fast-paced, demanding environments. Adept at providing empathetic assistance to clients and maintaining professionalism during sensitive situations. I have long been interested in the funeral industry due to my desire to help people through some of life’s most challenging moments. Seeking a position in a funeral home to leverage strong communication, organizational, and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Assistant
Burdekin Tobbacco
Ayr, QLD
02.2024 - Current
- Provide exceptional customer service while managing product transactions and maintaining a clean, organized store environment.
- Handle sensitive customer needs with care and professionalism, a transferable skill for offering support in a funeral home setting.
- Adhere to all safety and confidentiality protocols, ensuring a trustworthy and respectful atmosphere.
Sales Assistant
BWS
Ayr, QLD
03.2023 - 02.2024
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks, and bins according to store layout and product categories.
- Adhered to all company policies and procedures regarding safety regulations, security measures, and attendance policies.
CONSOLE
OPERATER, Nightowl Service Station
, Queensland
05.2022 - 08.2022
- Operated a console, cleaned, customer service, cook food, count tills and restart console/eftpos
KITCHEN HAND
Burn’t Sugar/Ayr Travellers Motel
, Queensland
03.2022 - 05.2022
- Wash and put away dishes before and throughout service, serve customers, handle money and clean rooms
Factory worker
Lprimo foods
, Queensland
11.2021 - 12.2021
- Working efficiently in a fast-paced environment around heavy machinery, whilst also demonstrating appropriate workplace PPE
Cleaner
beach
Airlie, Queensland
12.2020 - 02.2021
- Cleaning 4-5-star hotels/resorts at a high-quality standard.
Cashier, cook
Come N Get It, chicken
, Queensland
04.2018 - 08.2018
- Preparing and cooking meals in a fast-paced environment and handling money.
Education
High School Diploma -
AYR STATE HIGH SCHOOL
Queensland11.2020
Cert II in hospitality -
Skills
- Empathetic customer service
- Organization and time management
- Emotional resilience
- Team collaboration and communication
- Handling sensitive and confidential matters
- Attention to detail in high-pressure situations
Certification
- P2
References
References available upon request.
Timeline
Sales Assistant
Burdekin Tobbacco
02.2024 - Current
Sales Assistant
BWS
03.2023 - 02.2024
CONSOLE
OPERATER, Nightowl Service Station
05.2022 - 08.2022
KITCHEN HAND
Burn’t Sugar/Ayr Travellers Motel
03.2022 - 05.2022
Factory worker
Lprimo foods
11.2021 - 12.2021
Cleaner
beach
12.2020 - 02.2021
Cashier, cook
Come N Get It, chicken
04.2018 - 08.2018
High School Diploma -
AYR STATE HIGH SCHOOL
Cert II in hospitality -
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