Amelie Vasquez
Wollongong,NSW
Summary
With a strong background in customer service and a desire to deliver exceptional and quality work, I am committed to producing work of the highest quality, prioritising accuracy and attention to detail in all that I do. I am a proactive learner who embraces challenges and welcomes growth opportunities, and I am not afraid to seek help or guidance when necessary. My confident IT and computer skills equip me with the technical proficiency necessary to excel in a modern workplace. I am dependable, approachable, and always eager to lend a helping hand whenever needed. Thank you for considering my application. I am enthusiastic about the possibility of joining the team and am confident in my ability to contribute positively and effectively.
Overview
5
5
years of professional experience
Work History
Administration Assistant
Geoff Reynolds Roofing
North Wollongong, Australia
03.2020 - Current
- This position includes invoicing confidential records, taking client calls, interacting with customers and business clients, scanning documents, handling customer service, organising files, and taking stock
- Working in this position allowed me to develop my computer literacy, written and verbal communication skills, filing and organisational abilities, and other fundamental administrative skills
- This position involved assisting the IT Manager in developing and implementing workforce scheduling systems
- I learnt skills surrounding technological software, collaborating with other employees, communication skills and conveying/producing my own ideas in the workplace
Shop Assistant
Cue
Wollongong, NSW
07.2024 - 10.2024
- Greeted customers and provided assistance with product selection.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Operated the cash register to process customer purchases accurately and efficiently.
Retail Assistant
Moments La Vie
Fairy Meadow, Australia
12.2022 - 05.2024
- This position required me to assist customers with product inquiries, processing transactions, and maintaining a tidy store appearance
- I worked independently when rostered, which helped me develop my skillset and confidence in working individually
- I represented store standards by embodying its values in my attire and actions
Education
Bachelor of Arts - Bachelor of Communications - Media
The University of Wollongong
01.2029
Wollongong High School of the Performing Arts - Auditioned Dance Student
Wollongong High School of the Performing Arts
01.2023
Skills
- Customer service
- Attention to detail
- Proactive learner
- IT skills
- Computer skills
- Technical proficiency
- Dependable
- Approachable
References
Robert Povrzenic, Manager, Geoff Reynolds Roofing, (02) 4231 5040
Timeline
Shop Assistant
Cue
07.2024 - 10.2024
Retail Assistant
Moments La Vie
12.2022 - 05.2024
Administration Assistant
Geoff Reynolds Roofing
03.2020 - Current
Bachelor of Arts - Bachelor of Communications - Media
The University of Wollongong
Wollongong High School of the Performing Arts - Auditioned Dance Student
Wollongong High School of the Performing Arts
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