AMINA AMMARA
Sunshine,VIC
Summary
Cheerful waitress always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering 01 years of experience in restaurant settings.
Overview
1
1
year of professional experience
Work History
Waitress
Varq Indian Kitchen
perth, wa
02.2016 - 10.2016
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Education
Cert 3 In General Education For Adults -
North Metropolitan Tafe
Leederville 09.2021
High School Diploma -
Balga Senior High School
Balga, WA12.2015
Skills
- Tableside service
- Upselling techniques
- Beverage preparation
- Point of sale knowledge
- Ordering procedures
- Daily specials memorization
- Food and beverage pairings
- Table setting
- Table setting knowledge
- Food tray carrying
- Menu presentation
- Guest relations
- Food station setup
ABOUT ME
A level headed, calm and unflappable
individual who is able to carry out any
customer service role professionally
and effectively. A strong track record of
increasing customer loyalty and retention by
having an in depth understanding of the tasks,
responsibilities and skills involved in customer
service work.
HOBBIES
Listening to Music
Traveling
Reading
Painting
Timeline
Waitress
Varq Indian Kitchen
02.2016 - 10.2016
Cert 3 In General Education For Adults -
North Metropolitan Tafe
High School Diploma -
Balga Senior High School
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