Amina Schmidt

Northcote,VIC

Summary

Dynamic and dedicated customer service professional with a robust background in retail and aviation support. Expertise in operating registers, assisting customers, and maintaining organized store environments. Recognized for strong communication skills and a positive demeanor, with the ability to thrive in fast-paced team settings while effectively managing stock and merchandising tasks. Currently pursuing a degree in Electrical Engineering at RMIT, demonstrating adaptability, problem-solving capabilities, and flexible availability for evening, weekend, and holiday shifts.

Overview

years of professional experience

Work History

Aviation Support Technician

Royal Australian Air Force

01.2023 - 01.2024

Provided technical support for hardware and software issues, ensuring operational readiness.
Worked in a structured, team-based environment requiring reliability and attention to detail.
Supported operations with strong problem solving skills and adaptability
Developed teamwork, communication, and organisation skills under pressure.
Provided technical support for hardware and

Customer Service Assistant

Coles

01.2020 - 01.2022

Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
Maintained product displays and stock levels, contributing to a visually appealing shopping environment.
Collaborated with team members to resolve customer concerns swiftly, fostering a positive shopping experience.

Education

Bachelor of Electrical Engineering -

RMIT University

01.2024

Skills

Customer service expertise
Register operation & POS transactions
Stock replenishment & merchandising
Stock management

Dependable and punctual
Team collaboration in fast-paced environments
Attention to detail & willingness to learn

Timeline