Aminata Jalloh
Moncrieff ACT,ACT
Summary
I considered myself as well professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. I have the ability to maintain high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Service Crew role.
Offering positive attitude and willingness to learn and grow in salon environment. Brings foundation in hospitality and customer service, with skills that can be quickly adapted to hair care and salon operations. Ready to use and develop communication skills and attention to detail in customer service.
Overview
2
2
years of professional experience
4051
4051
years of post-secondary education
Work History
Hair Salon Assistant
The African Look Salon
08.2023 - Current
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
Crew Member
McDonald's Fast Food Restaurant
10.2024 - 02.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
Receptionist
Links Multicultural Hair and Beauty
10.2023 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Certificate III - Community Services
CIT BRUCE
Canberra, AustraliaYEAR 12 -
CIT BRUCE
Skills
Customer service
Reference
LINKS: 0402700185
African look salon: 043565376
Timeline
Crew Member
McDonald's Fast Food Restaurant
10.2024 - 02.2025
Receptionist
Links Multicultural Hair and Beauty
10.2023 - 11.2024
Hair Salon Assistant
The African Look Salon
08.2023 - Current
Certificate III - Community Services
CIT BRUCE
YEAR 12 -
CIT BRUCE
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