Ammar Karabasic
Ipswich,QLD
Summary
Proven track record in enhancing customer service satisfaction at Family Business, adept in document management and layout design. Demonstrated ability to improve operational efficiency by over 20%, leveraging strong work ethic, patience, and advanced math skills. Excelled in fast-paced environments, showcasing reliability and a commitment to excellence. Motivated and detail-oriented individual with strong communication and teamwork skills. Possesses a proactive approach to problem-solving and a willingness to learns and adapt to new challenges. Demonstrate excellent time management abilities and a commitment to delivering high-quality work. Proficient in utilizing technology and eager to contribute positively to a professional environment. A dedicated and reliable team player with a strong work ethic, seeking an opportunity to gain valuable experience and make a positive impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service
Family Business
01.2024 - Current
- Generated reports for customer service issues and repair records.
- Conducted customer service training sessions for new team members.
- Coordinated customer service team projects, achieving successful on-time completion.
- Implemented strategies to increase customer service satisfaction ratings.
- Increased repeat business by providing exceptional customer service experiences.
Lawn Mower
Neighbours
01.2022 - 01.2024
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
Certificate III Aviation
CASA
01.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Enrolled Student (2020-2025) - ATAR
Windaroo Valley State High School
Windaroo, QLD2025
Specialist Maths (2023-2025) -
Windaroo Valley State High School
Windaroo, QLD2025
Mathematical Methods (2023-2025) -
Windaroo Valley State High School
Windaroo, QLD2025
Skills
Customer Service
Customer service experience
Advanced math skills
Accurate Math Skills
Layout Design
Document Management
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cash Handling
Reliability and punctuality
Accomplishments
Learners Driver license
Certificate III Aviation
Enrolled Specialist Maths
Enrolled Mathematical Methods
Certification
Certificate III Aviation (2023-2023) Completed
Basketball Player
3x Windaroo High School Basketball MVP
Languages
Croatian
Full Professional
Serbian
Full Professional
Timeline
Customer Service
Family Business
01.2024 - Current
Certificate III Aviation
CASA
01.2023 - 08.2023
Lawn Mower
Neighbours
01.2022 - 01.2024
Enrolled Student (2020-2025) - ATAR
Windaroo Valley State High School
Specialist Maths (2023-2025) -
Windaroo Valley State High School
Mathematical Methods (2023-2025) -
Windaroo Valley State High School
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