Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amna Afzal

Bonner,ACT

Summary

Detail-oriented Vetting Analyst with experience conducting end-to-end security clearance assessments across Baseline to PV levels in alignment with the Protective Security Policy Framework (PSPF) and agency standards. Skilled in conducting structured interviews, analysing complex personal and financial information, and preparing comprehensive analytical reports to support clearance decisions. Adept at managing sensitive and confidential information with discretion, while delivering timely and high-quality assessments. Brings proven expertise in risk assessment, investigative analysis, and stakeholder engagement, with the ability to balance accuracy, integrity, and efficiency in high-stakes environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Vetting Analyst

Cogent Business Solutions
09.2022 - Current
  • Conduct end-to-end security vetting assessments across Baseline to Positive Vetting clearances in line with the Protective Security Policy Framework (PSPF) and agency requirements.
  • Perform structured interviews (phone and face-to-face) to obtain, verify, and assess applicant information, ensuring accuracy and integrity.
  • Analyse complex personal, financial, and professional information to identify potential security risks and assess suitability for clearance.
  • Prepare comprehensive analytical reports and recommendations to support clearance decisions, applying structured judgment and evidence-based reasoning.
  • Manage a diverse caseload within required timeframes and quality standards, while handling sensitive and confidential information with discretion.
  • Liaise with applicants, referees, and stakeholders to clarify information and address gaps in assessments.
  • Apply strong investigative, research, and risk assessment skills to support decision-making in high-stakes environments.

APS 4 Assurance Assessor

Department of Education, Skills & Employment
03.2022 - 06.2022
  • Auditing/Assessing job providers and employment providers.
  • Assess and examine documents from other government departments and third parties.
  • Process high volume of monthly sample cases.
  • Confirming employment service providers compliance with guidelines.
  • Completing analysis on assurance assessments and providing recommendations for improvement.
  • Contribute to QA processes to achieve consistency in decision making and advice provided by the QA team.
  • Reviewing and quality checking assessments that have been completed by assessors.
  • Provide effective and constructive feedback on completed assessments.
  • Supporting teamwork and assisting the team to improve project goals.
  • Identify opportunities for business and process improvement.
  • Exercise delegations in accordance with legislation and guidelines.
  • Contribute positively to project amendments.

APS 4 Compliance Support Officer

Services Australia
02.2020 - 02.2022
  • Analyse customer data to assess customer entitlements and requirements.
  • Assess and examine documents from customers, third parties and other sources to assist with making decisions based on legislative parameters.
  • Complete moderately complex assessments to ensure payments are accurately delivered to customers.
  • Conduct telephone interviews to verify information and data.
  • Identify opportunities for business and process improvement.
  • Liaise with stakeholders to resolve moderately complex issues and escalate where required.
  • Raise debts and negotiate suitable recovery arrangements for customers and organisations including processing compensation settlements.
  • Undertake basic quality control functions to ensure appropriate procedures are being followed
  • Exercise delegations in accordance with legislation and guidelines.

Safety Admin/ Service Support Assistant

Myer Pty Ltd
10.2013 - 02.2020
  • I have acquired quite a few skills over my 7-year working experience at Myer. Started as service support team member with duties including but not limited to store audits, switchboard operation, scheduling, payroll, general HR and safety administration.
  • Answering switchboard in timely and professional manner.
  • Providing exceptional customer service and resolving any kind of customer issue.
  • Establish, maintain, and update team member files, records, and other documents
  • Rostered team members appropriately to meet individual and company needs.
  • Planned for scheduled needs and requirements to resolve any conflicting needs of team members.
  • Providing positive support to all team members and managers.
  • Ensured occupational health and safety regulations were understood by new members by providing the required safety training to current and new team members.
  • Currently holding Safety Administrator position by supporting safety procedure and handling monthly safety task set at the store level.

Education

Cert IV in Government Security (Personnel Vetting)

CIT
Canberra, ACT
03-2023

Bachelor of Arts -

University of Engineering And Technology
Pakistan
09.2009

Skills

  • Personnel Security Vetting (Baseline to PV)
  • Protective Security Policy Framework (PSPF) Compliance
  • Structured & Targeted Interviews (phone, video, face-to-face)
  • Investigative Research & Complex Risk Assessment
  • Financial Profiling & Insider Threat Analysis
  • Analytical Report Writing & Evidence-Based Recommendations
  • Assessment of International Travel, Foreign Influence & Vulnerabilities
  • Case Management & Workflow Prioritisation
  • Stakeholder & Referee Engagement
  • Confidentiality & Discretion in Handling Classified Information
  • Stakeholder & Referee Engagement
  • Confidentiality & Discretion in Handling Classified Information

Certification

  • [Area of certification], [Company Name] - [Timeframe]

Timeline

Vetting Analyst

Cogent Business Solutions
09.2022 - Current

APS 4 Assurance Assessor

Department of Education, Skills & Employment
03.2022 - 06.2022

APS 4 Compliance Support Officer

Services Australia
02.2020 - 02.2022

Safety Admin/ Service Support Assistant

Myer Pty Ltd
10.2013 - 02.2020

Bachelor of Arts -

University of Engineering And Technology

Cert IV in Government Security (Personnel Vetting)

CIT

Similar Profiles

CREATE PROFILE
Amna Afzal