Amollawan Worabutr
Jamisontown,NSW
Summary
Driven and customer-focused professional with a proven track record at Siam Cuisine, enhancing customer loyalty through exceptional service and empathy. Skilled in multitasking and cleanliness, excel in high-pressure environments, significantly improving guest relations and operational efficiency. Demonstrated expertise in cash handling and complex problem-solving, ensuring seamless dining experiences.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Siam Cuisine
02.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Exhibited high energy and professionalism when dealing with clients and staff.
Wait Staff Member
Red Spoon Thai
03.2020 - 02.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Cash closing.
Chef
Soul Origin
08.2018 - 10.2020
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
Education
Some College (No Degree) -
Australian International College
Sydney,NSWDiploma of Business -
Abbey Collage
Sydney, NSW2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Reliability and punctuality
- Strong multitasking
- Cleanliness
- Order Management
- Food safety understanding
- Guest Relations
- Complex Problem-Solving
Additional Information
Holding current :
- Australian driver licence
- RSA / RCG .
Timeline
Restaurant Waiter
Siam Cuisine
02.2023 - Current
Wait Staff Member
Red Spoon Thai
03.2020 - 02.2023
Chef
Soul Origin
08.2018 - 10.2020
Some College (No Degree) -
Australian International College
Diploma of Business -
Abbey Collage
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