Amrita Limboo
22 A Saint Alban Nollamara,Western Australia
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Support Worker
Yogic Care
Nollamara, WA
02.2024 - Current
- Provided emotional and practical support to vulnerable adults.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
Cashier
Watan Supermarket
Girrawheen, WA
04.2023 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Bachelor of Science - Bachelor of Engineering in IT
College of Science And Technology
Rinchending, Bhutan06-2019
Master of Science - Masters in Predictive Analytics
CURTIN UNIVERSITY
WASkills
- Excellent interpersonal relationship management
- Experienced in working with POS systems to scan items, enter prices, process payments, and generate receipts, maintaining accuracy and integrity throughout the transaction
- Skilled in utilizing EFTPOS systems to facilitate electronic payments securely and seamlessly, including processing credit/debit card transactions and managing payment authorizations
- Adept at understanding and empathizing with customer concerns, leading to compassionate and personalized service delivery
- Possessing strong problem-solving skills to assess situations, identify issues, and provide effective solutions for resolving customer concerns
- Demonstrating patience and composure under pressure, enabling the handling of diverse customer needs with professionalism
- Skilled in active listening to fully comprehend customer concerns and provide relevant assistance to meet their needs
Certification
Certificate III in Individual Support (Aged Care and Disability)
Certification in First Aid Practices
Medication management and Administration
Current Flu Shot
Languages
English
Professional
Hindi
Professional
Nepali
Professional
Dzongkha
Professional
Timeline
Support Worker
Yogic Care
02.2024 - Current
Cashier
Watan Supermarket
04.2023 - 03.2024
Bachelor of Science - Bachelor of Engineering in IT
College of Science And Technology
Master of Science - Masters in Predictive Analytics
CURTIN UNIVERSITY
Certificate III in Individual Support (Aged Care and Disability)
Certification in First Aid Practices
Medication management and Administration
Current Flu Shot
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