Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies and Interests
Certification
Timeline
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Amua Edwards

Dakabin,Australia

Summary

Experienced professional with a strong background in managing and troubleshooting complex systems in high-pressure operational environments. Proven ability to adapt quickly to new tools and processes while ensuring operational integrity. Seeking an opportunity to leverage these transferable skills in a new field to drive efficiency and reliability.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Console Operator

11.2021 - Current
  • Providing customer service in a courteous and pleasant manner
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
  • Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
  • Collaborated with team members to develop strategies for improving overall console performance and functionality.
  • Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.

Aged Caregiver

06.2019 - 06.2021
  • 24-hour Health Care
  • Continual on-the-job training
  • Initiate and set in place, ongoing health care in the home
  • Confidently manage all Legal and financial matters
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Documented detailed daily reports on each parent's progress, informing adjustments in care plans when necessary.
  • Collaborated with healthcare team members to develop personalized care plans for each parent, resulting in tailored support and improved wellbeing.
  • Monitored clients' overall health and well-being and noted significant changes.

Wool Technician

K.L.K. Contracting
10.2018 - 01.2019
  • Developed innovative solutions for common challenges faced during the wool processing stages, increasing overall product quality.
  • Collaborated with team members to streamline processes and improve overall productivity.
  • Implemented safety protocols, resulting in reduced workplace accidents and injuries among staff members.
  • Provided training for new Wool Technicians, ensuring consistent quality standards across all personnel.
  • Reduced waste by properly storing and handling raw materials throughout the production process.


Trade Assistant

K.E.A. Constructions
01.2012 - 06.2012


  • Co-ordinate tradesmen, materials, resources, machinery and light vehicles
  • Initiate and monitor procedures to meet all environmental, health and safety issues that have been identified
  • Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
  • Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
  • Contributed to team morale, providing timely assistance and support where needed.
  • Supported project management with accurate and timely documentation of progress.

Education

Diploma - Primary School Teaching

Te WānangaRaukawa
Otaki, Wellington
11.2002

Skills

  • Human Resource Management
  • Performance Monitoring
  • Proficient in Sales Techniques
  • Effective Communication
  • Performance optimization
  • CCTV surveillance
  • Credential checking
  • Adaptable Team Player
  • ITC – emails, scanner, Microsoft suite
  • Effective Time Management and organizational skills to meet set goals
  • Provide on-the-job training
  • Server administration

Additional Information

Various jobs in the Primary Education Sector, Wool Industry and Hospitality,1982 –2019.

Hobbies and Interests

Personal fitness., Health and Wellbeing.

Certification

  • First Aid Certification
  • Certificate II in Security Operations, at the

Australia Training Institute on 29th July 2023.

Timeline

Console Operator

11.2021 - Current

Aged Caregiver

06.2019 - 06.2021

Wool Technician

K.L.K. Contracting
10.2018 - 01.2019

Trade Assistant

K.E.A. Constructions
01.2012 - 06.2012

Diploma - Primary School Teaching

Te WānangaRaukawa

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Amua Edwards