Amy-lee Pill
AMBARVALE,Nsw
Summary
lengthy experience and knowledge in residential and office cleaning,
high passion with attention to detail, hard working disability support worker dedicated to giving all clients the best care possible. assisting with clients , with transport to and from appointments, always providing the best care possible to each and every individual ,
highly trained in bar/and gaming sector aswell.
my passion is to one day make a difference in the world particularly in the youth sector or working along side vulnerable women and children escaping domestic violence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disability Support Worker
BLOOMING CARE SUPPORT SERVICES
11.2023 - Current
- Drove clients safely to social activities and appointments.
- Provided patient and family education on available resources and self-care strategies.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Kept accurate records for client files and handled related paperwork.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Bar and Gaming Attendant
THE BRADBURY HOTEL
11.2023 - 03.2024
- Supervised gameplay and monitored guests' actions to prevent theft.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Performed cash handling duties, provided change and balanced money at end of shift.
Residential Cleaner
1 girl 1 mop
01.2019 - 12.2019
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Organized supplies for use based on expected customer needs.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
Hungry Jacks
hungry jacks
01.2015 - 07.2016
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
Education
CERTIFICATE 3 IN COMMUNITY SERVICES
TAFE NSW
12.2023
Maitland High School
Maitland06.2012
Skills
- able to work with others or indepentedly
- good communication skills
- presents well and respectful
Certification
- CERT 3 IN COMMUNITY SERVICES
- WORKING TOWARDS A CERT 4/DIPLOMA
- NATIONAL NSW POLICE CHECK
- WORKING WITH CHILDRENS CHECK
- FIRST AID AND CPR CERTIFICATE
- FULL COMPREHENSIVE CAR INSURANCE
- FULLY VACCINATED AGAINST COVID 19.
Timeline
Disability Support Worker
BLOOMING CARE SUPPORT SERVICES
11.2023 - Current
Bar and Gaming Attendant
THE BRADBURY HOTEL
11.2023 - 03.2024
Residential Cleaner
1 girl 1 mop
01.2019 - 12.2019
Hungry Jacks
hungry jacks
01.2015 - 07.2016
CERTIFICATE 3 IN COMMUNITY SERVICES
TAFE NSW
Maitland High School
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