Amy Burge

Strata Defect & Bylaw Breaches Management: Proactively identify and resolve strata defects, ensuring compliance and client satisfaction.

Property Portfolio Management: Proficient in managing the needs of owners with multiple properties, handling all aspects of their business with attention to detail.

Dispute Resolution & Conflict Management:

Skilled in managing and resolving disputes on behalf of the clients, achieving positive outcomes while maintaining strong relationships within areas of responsibility.

Building Inspections & Defect Reporting:

Conducting thorough inspections of new buildings, documenting defects, and coordinating with builders for timely resolution.

Client Travel & Remote Service Delivery:

Willing and able to travel long distances to meet client needs, providing dedicated service regardless of location.

Trade Coordination & Work Order Management: Experienced in managing trades and arranging work orders, ensuring efficient operations an,d high-quality results.

Budget Management:

Capable of working within clients' budgets while still delivering service and outcomes.

NSW Legislation Compliance:

Knowledge of NSW legislation and the ability to ensure work is completed within the required timeframes and regulatory guidelines

Management Skills:

Successfully managing a diverse portfolio of 150 properties, ensuring effective communication and satisfaction for all clients.

Problem-Solving Skills:

Skilled in analyzing and resolving conflicts between landlords and tenants, utilizing strong decision-making abilities and perseverance to achieve fair and effective solutions.

Organizational Skills:

Proficient in managing multiple tasks, including scheduling appointments, coordinating meetings, and handling communications via email and phone calls. This has resulted in improved efficiency and time management.

Attention to Detail:

Experienced in conducting thorough property inspections, documenting the condition of properties before and after tenancy, and identifying any issues that require attention.

Leadership Skills:

Capable of motivating and inspiring colleagues to work towards shared objectives, fostering a positive and productive team environment.

Time Management:

Efficiently organised and managed open homes, ensuring punctuality and seamless execution of property viewings.

Customer Service:

Actively listened to clients, addressing their concerns and providing effective solutions to enhance their experience.

Administrative Support:

Assisted in the preparation of contracts, managed phone Inquiries, and handled email correspondence with precision and professionalism.

Property Management Support:

Contributed to the management of 230 properties, working closely with the Property Manager to ensure smooth operations and client satisfaction.

Team Collaboration:

Provided support to colleagues during peak workloads, fostering a cooperative and efficient work environment.

Effective Communication:

Maintained clear and professional communication with tenants and landlords, ensuring all parties were informed and satisfied.