Amy Crellin
Beenleigh,QLD
Summary
Capable bartending,gaming,bottle shop, keno,and tab
passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Type establishments. Friendly Bartender with exceptional Skill and Skill skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
Certification
Work History
Bartender/gaming
Bidwill Hotel
04.2022 - 07.2022
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Built relationships with vendors to manage orders and negotiate costs.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Completed requisitions to maintain required stock par levels.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Helped management plan and serve bar menu exceeding customer expectations.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Bistro Leading Hand
Plumpton Hotel
01.2022 - 04.2022
- Delivered exceptional guest experiences and taught team how to handle different situations.
- Assisted in monitoring inventory and controlling use of restaurant equipment.
- Maintained compliance with health, safety, sanitation and alcohol awareness standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food preparation, production, and plating for quality control.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Planned and executed promotions and special events in close collaboration with management.
Education
Nil -
Colyton Highschool
Colyton , NSW12.2001
Skills
- Time Management
- Basic Math
- Excellent Communication
- Calm Under Pressure
- Multitasking
- Customer Relations
- Critical Thinking
- Friendly, Positive Attitude
- Equipment Operation
Certification
- RSA ,RCG ,RSG
- Training - Timeframe
- Certified Job Title, Company Name - Timeframe
- Area of certification, Company Name - Timeframe
Timeline
Bartender/gaming
Bidwill Hotel
04.2022 - 07.2022
Bistro Leading Hand
Plumpton Hotel
01.2022 - 04.2022
Nil -
Colyton Highschool
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