Amy Girven
Mayfield East,NSW
Summary
A top end excelling sales professional recognised for contributions to record setting sales figures, territory expansion and new account development. Experienced cold caller, negotiator and closer.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Account Manager
Origin Energy LPG
01.2019 - Current
- Company Overview: Origin Energy LPG is an Australian based energy wholesaler and retailer.
- In this role I am responsible for acquiring and managing new and retained business for LPG customers throughout NSW. Managing this territory in an autonomous capacity requires discipline & resilience in order to achieve stretched monthly KPIs. Despite 2020 being a challenging year, I have exceeded my primary targets, as well as taking on additional responsibilities.
- Selected Responsibilities/Achievements:
- Achievements/Tasks
- Working remotely and autonomously; home-office and road-office
- Developing account management plans to attain ~$250k margin per QTR.
- Conducting +50 account management reviews and customer meetings per QTR
- Resigning of existing customer portfolio in line with revenue and profitability objectives
- Providing timely and relevant competitor information and market intelligence
- Supporting the development and implementation of marketing strategies to win new business
- Regional overnight travel to secure new business and retain current customer.
- Negotiations on complex compliance around the safety and legislations with LPG and storing the product
Licensed Real Estate Agent
Purplebricks Australia/Girven Property Pty Ltd
01.2019 - 01.2019
- Company Overview: Purplebricks Australia was a start up real estate company brought over from the UK.
- I was a sub-franchiser for the company and traded my own company under their umbrella. The company hadn’t taken off well in the Hunter region and I managed to make great traction prior to them closing the company down which was effective immediately. The list was endless running my own company and working along side them.
- Achievements/Tasks
- Engaging with vendors and building quick rapport
- Adhering to sales and rental legislation and ensuring all paper work was at standard for Fair Trading NSW
- Appraising homes, completing RP data reports
- Open inspections
- Negotiating with buyers
- Managing MYOB for my business
- Working around the clock to ensure needs and expectation were met
Senior Property Manager
Chapman Property
01.2016 - 01.2019
- The one key thing I have taken away from this role is resilience - over the past 18 months this role has been a intense with managing 200 properties in my portfolio. The fast pace role allowed me to learn quickly in stressful situations and offer amazing customer service to not only my owners but tenants also.
- Achievements/Tasks
- Arrears management
- Issuing terminations
- Routine inspections
- Owner management/advise legislation
- Tenant management
- Attend tribunal
- Ingoing and outgoing reports
- Signing leases
- Paying levies, council rates and water
- Organising repairs and trades
Sales Associate
Ray White Neutral Bay
01.2014 - 01.2016
- Sales assistant to David Gillan at Ray White Lower North Shore now known as ‘Province Agents’. David was a inspiration to work for, a truly great agent who I inspired to be like. One thing I can take away for this role is organisation, everything was very behind in terms of files, paperwork and settlements not signed off when I started. It was a task to get things into a running order but also to implement modern ways to keep things organised. My other side to this role was buyer management - essentially buyer feedback and negotiation to the point of auction day or any form of offers.
- Achievements/Tasks
- Open inspections (solo)
- Assisting on auction day
- Registering bidders
- Exchanging contracts
- Call backs
- Vendor Weekly reports
- Creating prospecting ideas for our team
- Chasing contract for advertising purpose and auction day
- Liaising with solicitors
- General organisation of David, calendar appointments
Sales Coordinator
Ray White Drummoyne
01.2009 - 01.2013
- Working as the sales co ordinator at Ray White Drummoyne provided me with extensive amounts of knowledge and skill; giving me invaluable insight into both customer facing and back office functions. In this role, I was required to have a comprehensive knowledge of the real estate market and trends in order to be able to co ordinate agents, clients and the associated marketing material and paperwork. Being required to hit the ground running, I grew my knowledge and skills rapidly which was acknowledged by my peers and served a basis for my ever expanding role and responsibilities. One example of this is the handover of the business critical TRUST accounting to me. The requirement was to manage the business ‘sole property trust’ with a value balance ranging between 10-50 mil AUD with minimal documented process and handover from its previous caretaker and with no experience in accounting. Despite the risk to the business I was entrusted to ensure prompt and accurate collection appropriation and dissemination of funds in line with legislated rules.
- Achievements/Tasks
- Disbursing settlement funds - commissions, interest earn, End to end of management of weekly high gloss publications of ‘Around the bay’
- Exchanging and settling properties
- In charge of the TRUST account, investing deposits (liaising with banks), receipting deposits and collecting vendor paid advertising.
- Coordinating sales agents KPI’s and reports - conducting these in meetings
- Running the Ray White Drummoyne market database for each agent
- Organise delivery of marketing, arranging contracts and checking them
Education
High School - undefined
Pymble Ladies College
Skills
- MYOB
- Sales Force
- My Desktop
- Campaign Track
- Lotus/outlook
- Xero
- Office
- REST - Trust accounting
Certification
NSW Licenced Real Estate Agent (2015)
Timeline
Business Account Manager
Origin Energy LPG
01.2019 - Current
Licensed Real Estate Agent
Purplebricks Australia/Girven Property Pty Ltd
01.2019 - 01.2019
Senior Property Manager
Chapman Property
01.2016 - 01.2019
Sales Associate
Ray White Neutral Bay
01.2014 - 01.2016
Sales Coordinator
Ray White Drummoyne
01.2009 - 01.2013
High School - undefined
Pymble Ladies College