Amy Jacobs
Bonnie Doon
Summary
Positive, upbeat, and ready to bring friendly and approachable demeanor to customer interactions. Familiar with cleanliness standards within all roles. Quick to adapt to new environments & eager to learn new skills. Currently studying health and fitness and would love hands on experience to go hand in hand with my certification.
Overview
6
6
years of professional experience
Work History
Hospitality Team Member
Bonnie Doon Hotel
12.2024 - Current
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Assisted guests with check-in and checkout processes, ensuring a smooth and hassle-free experience.
Hospitality Manager
Honcho
06.2022 - 01.2025
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
Hospitality Manager
The Fields
06.2022 - 01.2025
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
Store Assistant
Aldi
07.2019 - 06.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
Education
Certificate 3 & 4 Fitness - Health And Fitness
Onfit Training College
Year 12 VCE -
Hampton Park Secondary College
Hampton Park, VIC2010
Skills
- Strong teamwork
- Food safety awareness
- Reliability and punctuality
- Housekeeping standards
- Guest relations
Timeline
Hospitality Team Member
Bonnie Doon Hotel
12.2024 - Current
Hospitality Manager
Honcho
06.2022 - 01.2025
Hospitality Manager
The Fields
06.2022 - 01.2025
Store Assistant
Aldi
07.2019 - 06.2022
Certificate 3 & 4 Fitness - Health And Fitness
Onfit Training College
Year 12 VCE -
Hampton Park Secondary College
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