Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMY KLOSE

Traralgon,VIC

Summary

Organised and dependable individual, successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level fitness coaching position.

Overview

5
5
years of professional experience

Work History

Trainer

BFT
10.2023 - Current
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Monitored participant workflow and behaviours throughout training process.
  • Introduced standardized training for cohesive learning environments.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Assistant Venue Leader & Social Media Manager

Frankie's Cafe
06.2020 - Current
  • Received and processed stock into inventory management system.
  • Used coordination and planning skills to achieve results according to schedule.
  • Improved operations through consistent hard work and dedication.
  • Boosted engagement rates with the creation of compelling and visually appealing content.

Venue Leader

Good Brew Sale (owned Through Frankie's)
05.2023 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Supervisor & Assistant Manager

Zambrero Traralgon
06.2020 - 03.2021
  • Managing a team to ensure company standards at all times.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Customer Service & Food Preparation

Muffin Break
01.2020 - 03.2020
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Increased sales by offering advice on purchases and promoting additional products.

Waitress

Dal Mondo Restaurant & Function Centre
11.2019 - 03.2020
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.

Volunteer

Taste Buds Warragul, St Paul's Warragul
02.2019 - 11.2019


  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with cash to provide appropriate change to the customers.

Education

Bachelors Degree - Psychological Science And Criminology

Deakin University

Certificate III & IV in Fitness - Fitness

VAST Fitness Academy
03.2024

High School Diploma -

St Paul's Anglican Grammar School
Warragul, VIC

Skills

  • HLTAID011 - provide First Aid
  • Current WWC
  • Certificate 3 in Fitness
  • Effective Team Leader
  • Exceptional Time Management
  • Avid Learner

Timeline

Trainer

BFT
10.2023 - Current

Venue Leader

Good Brew Sale (owned Through Frankie's)
05.2023 - 10.2023

Assistant Venue Leader & Social Media Manager

Frankie's Cafe
06.2020 - Current

Supervisor & Assistant Manager

Zambrero Traralgon
06.2020 - 03.2021

Customer Service & Food Preparation

Muffin Break
01.2020 - 03.2020

Waitress

Dal Mondo Restaurant & Function Centre
11.2019 - 03.2020

Volunteer

Taste Buds Warragul, St Paul's Warragul
02.2019 - 11.2019

Bachelors Degree - Psychological Science And Criminology

Deakin University

Certificate III & IV in Fitness - Fitness

VAST Fitness Academy

High School Diploma -

St Paul's Anglican Grammar School
AMY KLOSE