Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy McCamley

Cornubia,QLD

Summary

Creative and knowledgeable Florist with Florist certificate 3 and extensive 15-year background in progressive roles. Proven expertise in floral design principles, techniques to achieve harmonious balance and inspired artistic elements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Florist

The Lush Lily
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Nurtured flowers to maintain quality and promote longevity.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Trained staff on proper techniques in arranging flowers and customer service skills.

Picker & Packer

Camec
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Verified proper labeling and identification on all orders before shipment.
  • Sorted and organized items in designated areas for easy access.
  • Operated manual and electric pallet jacks to move merchandise.
  • Replenished items taken from shelves, safely using equipment to lift and organize products.
  • Conducted periodic inventory audits to verify accuracy.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.

Senior Florist

Moranbah Blooms And Events
01.2014 - 12.2022
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Nurtured flowers to maintain quality and promote longevity.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Provided customers with care directions for flower arrangements.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Trained staff on proper techniques in arranging flowers and customer service skills.

Retail Assistant

Big On Shoes
01.2014 - 05.2015
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Associate of Arts - Floristry

Floristry School
Bulimba, QLD

High School Diploma -

Browns Plains State High School
Browns Plains, QLD
12.2001

Skills

  • Handmade Accessory Creation
  • Corrective Actions
  • Floral Knowledge
  • Floral Arranging
  • Artistic Floral Design
  • Store Presentation
  • Large Order Fulfillment
  • Order Supplies
  • Cash Register Operations
  • Customer Inquiries
  • Merchandising and Display
  • Delivery Driver

Timeline

Senior Florist

Moranbah Blooms And Events
01.2014 - 12.2022

Retail Assistant

Big On Shoes
01.2014 - 05.2015

Florist

The Lush Lily

Picker & Packer

Camec

Associate of Arts - Floristry

Floristry School

High School Diploma -

Browns Plains State High School
Amy McCamley