Amy Rowlands
Lower Chittering,Western Australia
Summary
Adaptable professional in community engagement, fleet management, administration, and trade services, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
I am a fast learner who enjoys taking on new challenges, whether working in a team or independently. I have a C-class licence and my own vehicle, so I am happy to travel for work when needed.
Overview
9
9
years of professional experience
Work History
Administrative Officer
Wiley Park Girls High School
03.2025 - Current
- Provided administrative support to school staff and management.
- Assisted in student record management and correspondence.
- Managed scheduling, reporting, and general office tasks.
- Coordinated communication between faculty, students, and parents.
Community Liaison Officer
Mack Civil Engineering
11.2024 - 03.2025
- Assisted with organizing meetings and engagement activities.
- Built and maintained good relationships with residents, businesses, and local authorities.
- Provided support with community-related paperwork and compliance.
- Worked closely with project and construction managers on major projects, collaborating with high-level councils and stakeholders to liaise with the community, address concerns, provide project updates, and ensure smooth coordination among all parties.
Fleet Management Administrator
Mack Civil Engineering
11.2024 - 03.2025
- Processed Dial Before You Dig (DBYD) requests for safe excavation.
- Managed and scheduled vehicle repairs and servicing.
- Organized accident reports and insurance claims.
- Scheduled asphalt services.
- Checked pre-starts on vehicles/plants daily to ensure compliance with safety standards.
- Managed dockets and receipts for fleet and material expenses.
- Reviewed and approved invoices.
- Monitored fleet tracking systems to oversee vehicle usage and efficiency.
- Ensured all vehicles met safety and environmental compliance requirements.
Various Hospitality Positions
-
01.2016 - 12.2024
- Various consistent hospitality positions including restaurant and café work.
- Served food and drinks to customers in a timely manner.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Restocked supplies of condiments, beverages and other items as needed.
- Managed reservations for guests who wished to dine at the restaurant.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
Administrative & Accounting Support
Tradie Base
06.2021 - 11.2024
- Managed jobs for multiple trade businesses across Australia.
- Assisted with invoicing, quoting, payroll, and profit & loss reports.
- Scheduled jobs, coordinated suppliers, and kept records of completed work.
- Helped with apprenticeship claims, permits, and project timelines.
- Answered phone calls, emails, and updated clients on job progress.
- Managed company vehicles, tool inventory, and safety compliance.
- Assisted in preparing contracts, certificates, and working with strata management for building maintenance.
Warehouse/General Office Worker
Solar Lighting Direct
05.2018 - 05.2021
- Assisted with replacing damaged products and coordinating returns
- Swapped and installed light fittings as required
- Unloaded and organized stock from shipping containers
- Processed customer orders and handled packaging and dispatch
- Created and managed invoices using internal systems
- Coordinated bookings and logistics for deliveries
- Answered incoming phone calls and responded to customer inquiries
- Performed general reception and office administration duties
- Provided all-round support across warehouse and office operations
Work experience
AJ Moore Constructions Pty Ltd
01.2018 - 12.2018
- Assisted in helping the tradesmen’s
- Labour work
Education
High School
St Patrick’s College, Sutherland
Sutherland NSW 05-2019
Skills
- Strong communication & interpersonal skills
- Problem-solving & adaptability
- Project coordination & stakeholder engagement
- Fleet & logistics management
- Administrative & accounting support
- Attention to detail & organization
- Customer service excellence
- Ability to work under pressure/working to deadlines
- Proficient in softwares including XERO, MYOB, Servicem8, Aroflo, Basecamp, Tradify, Deputy, Quotient, Lightyear, Dashpivot, Verizon, Microsoft and Eroads
- Scheduling appointments
- Data entry
- Team collaboration
Certifications
- Certificate IV – Building and Construction
- Certificate III – Interior Design
- White Card (Construction Induction Card)
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
- Working with Childrens Check
References
Written References provided upon request-
Nicole Gnezdiloff, Owner - The Bridge, 0410 448 187
Erin Andrews, Owner - Tradie Base, 0416 026 554
Janette Brennan, Manager - Wiley Park Girls High School, 0412 364 633
Key Skills Strengths
- Strong communication & interpersonal skills
- Problem-solving & adaptability
- Project coordination & stakeholder engagement
- Fleet & logistics management
- Administrative & accounting support
- Attention to detail & organization
- Customer service excellence
- Ability to work under pressure/working to deadlines
- Proficient in software including XERO, MYOB, ServiceM8, Aroflo, Basecamp, Tradify, Buildxact, Deputy, Quotient, Lightyear, Dashpivot, Verizon, microsoft and Eroads.
Personal Information
- Hobbies: Camping & 4WDing, Sports & fitness, Socializing & exploring new places
- Date of Birth: 04/24/02
Timeline
Administrative Officer
Wiley Park Girls High School
03.2025 - Current
Community Liaison Officer
Mack Civil Engineering
11.2024 - 03.2025
Fleet Management Administrator
Mack Civil Engineering
11.2024 - 03.2025
Administrative & Accounting Support
Tradie Base
06.2021 - 11.2024
Warehouse/General Office Worker
Solar Lighting Direct
05.2018 - 05.2021
Work experience
AJ Moore Constructions Pty Ltd
01.2018 - 12.2018
Various Hospitality Positions
-
01.2016 - 12.2024
High School
St Patrick’s College, Sutherland