Ana Ruge

• Support in the judicial decongestion with subpoenas in the Citizen Inspection number 8, in the Police Management Direction
• Executed record filing system to improve document organization and management.
• Close the citizen cases in the police webpage.

Professional intership in neuropsychology, I developed attention activities to patients with neurodevelopment issues and dementia (assessment and intervention processes based on the delegate progressive model implemented on the Mental Health Center from La Sabana University).

Intership project: Intervention Guide for Learning Disorders and ADHD.

• Support in the hiring and selection processes, specially with analyst and interships positions (pre-screening, HR Interview and references rectification)
• In recruitment tasks I made searching profiles for the interships positions, management the referrals program
• Intership project: Optimization of the selection interview (Creation of skills interview guide).

• Phone assistance to United HealthCare clients
• Identify clients needs during the call and gave properly solutions.

• Approached browsing customers to initiate conversations to determine buying preferences.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Assisted customers with prompt and polite support in-person and via telephone.
• This job was only on weekends and Holidays.