ANA STANCHIKJ
Arundel,QLD
Summary
Committed and reliable with experience in supporting pharmacy operations by managing medication distribution, inventory control, and customer service. Skilled in accurately preparing prescription orders, maintaining patient records, and operating pharmacy software. Demonstrated ability to improve process efficiency and enhance patient satisfaction through attentive service and clear communication.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Giant Chemist Harbour Town
Arundel, Gold Coast, QLD
01.2021 - Current
- Assisted pharmacist in daily operations tasks and administrative tasks.
- Built and maintained productive relationships with employees.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
Sales Assistant/ Beauty Advisor
API - Priceline LTD
Melbourne
10.2018 - 11.2021
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates
- Followed instructions from supervisors and aimed to increase workflow
- Helped clients to achieve any type of desired health by offering special services and products
Education
Bachelors Degree - Language Translation and Interpretation
"Saints Cyril and Methodius" University
Skopje, Macedonia08.2017
Horticulture -
Secondary School "Georgi Dimitrov"
Skopje, Macedonia06.2013
Skills
- Effective Time Management
- Prescription processing
- Inventory management
- Visual merchandising
- Stocking shelves
- Drug classification
- Resolving complaints
- Adaptability
- Communication Skills
- Ability to Work in a Team
- Customer Service
- Fast Learner
- Ability to Work Under Pressure
- Analytical Thinking
Hobbies and Interests
- Long walks, hiking
- Singing
- Writing
- Cooking
- Spending time with friends and family
- Knitting
- Computer games
Languages
- English
- Macedonian
- Serbian
- Croatian
- Spanish
References
References available upon request.
Timeline
Pharmacy Assistant
Giant Chemist Harbour Town
01.2021 - Current
Sales Assistant/ Beauty Advisor
API - Priceline LTD
10.2018 - 11.2021
Bachelors Degree - Language Translation and Interpretation
"Saints Cyril and Methodius" University
Horticulture -
Secondary School "Georgi Dimitrov"
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