Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
Generic

Ana Vave

Mount Druitt

Summary

Dynamic leader with proven customer service and communication skills, honed at Gong Cha and Minchinbury Jets. Excelled in team collaboration, conflict resolution, and fostering inclusive environments. Demonstrated expertise in stock management and thrived in fast-paced settings. Achieved significant improvements in team performance and customer satisfaction, showcasing a blend of strategic patience and operational efficiency.

Overview

3
3
years of professional experience

Work History

Team Leader

Gong Cha
05.2022 - 09.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Club Canteen

Minchinbury Jets
01.2022 - 03.2022
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

St Agnes Catholic High School
Rooty Hill, NSW
09-2025

Skills

  • Customer service

  • - Communication

  • - Problem solving

  • - Patience

  • - Active listening

  • Team Work

  • - working with co workers to ensure the store runs smoothly

  • - learned skills in fast paced environment

  • Time Management

Extracurricular activities

school sporting events:

- Oz Tag

- Netball

- Rugby League

- Volley Ball

- Touch


Outside of School

- Rugby League


school clubs:

- Environmental club

- F.I.A.T club (faith in me)


Timeline

Team Leader

Gong Cha
05.2022 - 09.2024

Club Canteen

Minchinbury Jets
01.2022 - 03.2022

St Agnes Catholic High School

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Ana Vave