Studied Full-Time Ballet for 2 years, all while maintaining schooling online Displays discipline and work ethic
Ananda Guarnuccio
Carlton
Summary
Dynamic and organised worker with expertise as a Receptionist at the Centre of Italian Studies. Demonstrated time management and data entry skills, enhancing operational efficiency, especially during busy periods. Successfully executed front desk processes, improving visitor satisfaction and communication flow. Committed to delivering outstanding customer service.
Overview
2
2
years of professional experience
Work History
Receptionist
Centre of Italian Studies
01.2024 - Current
- Managed front desk operations, ensuring smooth check-in and appointment scheduling for students and faculty.
- Assisted in maintaining accurate records of student inquiries and correspondence for efficient communication.
- Coordinated with academic staff to facilitate class schedules and events, enhancing overall program efficiency.
- Provided exceptional customer service by addressing visitor concerns and directing them to appropriate resources.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained organized filing systems for administrative documents, improving retrieval efficiency for the office team.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
St Michaels Grammar School
St Kilda, VIC11-2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Made Sales
Interests
Timeline
Receptionist
Centre of Italian Studies
01.2024 - Current
High School Diploma -
St Michaels Grammar School