ANANTA SHRESTHA
PEARCE,Australia
Summary
A highly motivated and customer-oriented individual with experience in supermarket operations, Uber rideshare, and a certified aged care professional in disability. Seeking a challenging position where I can utilize my diverse skills and passion for helping others to make a positive impact in the community.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Support Worker
northside community services
Dickson, ACT
09.2023 - Current
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Consulted with client care team to continually update care plans.
- Recognized emergency situations and implemented appropriate procedures.
- Followed care plan and directions to administer medications.
- Assisted clients with maintaining good personal hygiene.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Drove clients to doctors' appointments and social outings.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Educated patients and families on health care needs, conditions, and options.
- Maintained clean and well-organized environment for client happiness and safety.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Provided home support services to elderly individuals, including assisting with activities of daily living, such as bathing, dressing and grooming.
- Provided transportation assistance for medical appointments and social engagements.
- Conducted regular safety checks of the home environment for hazards like slippery floors or broken furniture.
- Documented care provided and submitted notes to supervisor.
Rideshare Driver
Uber
Canberra, Australia
01.2017 - Current
- Safely transported passengers to their destinations, maintaining a high level of professionalism and ensuring a positive customer experience
- Demonstrated excellent knowledge of local routes and traffic patterns, optimizing travel time and efficiency
- Maintained the vehicle's cleanliness and performed routine inspections to ensure passenger safety and vehicle reliability
- Received numerous positive reviews from passengers, acknowledging my friendly demeanour and safe driving practices
Supervisor
Woolworths Supermarket
Weston Creek, Australia
- Assisted customers in locating products and provided exceptional customer service, resulting in increased customer satisfaction
- Efficiently handled cashier duties, including processing transactions, handling cash, and maintaining accurate records
- Stocked shelves, organized displays, and ensured the store's cleanliness to create a welcoming shopping environment
- Collaborated with team members to manage inventory and replenish stock, minimizing out-of-stock situations
Education
Higher Secondary School -
Skills
- Exceptional customer service
- Interpersonal skills
- Time management
- Attention to detail
- Strong communication abilities
- Adaptability
- Quick learner
- Compassion
- Patience
- Passion for helping individuals with disabilities
- First aid and CPR
- Care plan management
- Hygiene assistance
- Safety inspections
- Problem resolution
- Meal preparation
- Patient care
- Transportation assistance
Certification
Aged Care Certificate IV in Disability, Completed a comprehensive aged care certification program with a focus on disability support., Developed essential skills in providing personal care, assistance with daily activities, and emotional support to individuals with disabilities., Acquired knowledge in disability rights, ethical considerations, and effective communication techniques., Demonstrated compassion and empathy while assisting clients, ensuring their dignity and independence were upheld.
References
Available upon request.
Timeline
Home Support Worker
northside community services
09.2023 - Current
Rideshare Driver
Uber
01.2017 - Current
Supervisor
Woolworths Supermarket
Higher Secondary School -
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