Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anastasia Chessum

Armadale,VIC

Summary

After a decade in Real Estate, I am looking to upskill and progress in my career. I'd like to have the opportunity to pass on the knowledge I have gained to those who are new to the industry or simply looking to improve in their skill set. I am a warm and empathetic personality, which has seen me gel and problem shoot between Renter and Rental provider. I understand that Property Management can be a thankless job, which highlights the importance of having good team moral, in office support and ongoing training to always put our best foot forward in this industry. I am seeking to either go into a leadership role, or go into a company who can have these types of oppotunity in the near future.

Overview

9
9
years of professional experience

Work History

Senior Property Manager

Kay And Burton
01.2023 - Current
  • Coordinated with legal bodies to resolve complex tenant disputes, protecting property owner interests.
  • Investigated and resolved any tenant complaints.
  • Managed budgetary planning for maintenance and renovations for multiple properties. Varied financial reporting for clients.
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Assessed market data to ascertain prospective development sites.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Improved overall operational efficiency by implementing new software solutions for work order management and communication purposes.

Senior Leasing Consultant

Jellis Craig Real Estate
11.2020 - 12.2022
  • Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
  • Established procedures in house to increase lettings numbers
  • Leasing between 20-35 properties each month.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
  • Verified tenant incomes and other information before accepting lease applications.

Senior Property Manager

Jellis Craig Real Estate
08.2017 - 11.2020
  • Investigated and resolved any tenant complaints.
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Managed properties above $4,000pw
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Communicated effectively with owners, residents and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.

Senior Property Manager

Dixon Kestles
01.2015 - 08.2016
  • Assessed market data to ascertain prospective development sites.
  • Communicated effectively with owners, residents and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Coordinated appointments to show marketed properties.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Managing portfolio size of 180 properties.
  • Maximized rental income while minimizing expenses through effective planning and control.

Education

No Degree - Design And Visual

Torrens University Australia
Melbourne, VIC
12.2023

Agents Representative - Real Estate

REIV
Melbourne, VIC
2011

Residential Property Management - Real Estate

REIV
Melbourne, VIC
2011

Skills

  • Client Liaising
  • Project managing renovations
  • Product knowledge of property finishes
  • Maintenance Oversight
  • Clear Communication
  • Sales Techniques
  • Customer Service
  • Property Tours
  • Business Partnerships with trades
  • Common Sense Reasoning
  • Complaints Investigation
  • Construction Project Oversight
  • Rent collection
  • Customer service-focused
  • Financial Reporting

Timeline

Senior Property Manager

Kay And Burton
01.2023 - Current

Senior Leasing Consultant

Jellis Craig Real Estate
11.2020 - 12.2022

Senior Property Manager

Jellis Craig Real Estate
08.2017 - 11.2020

Senior Property Manager

Dixon Kestles
01.2015 - 08.2016

No Degree - Design And Visual

Torrens University Australia

Agents Representative - Real Estate

REIV

Residential Property Management - Real Estate

REIV
Anastasia Chessum