Anastasia Litvinova
Croydon,VIC
Summary
I'm an enthusiastic 18-year-old university student actively pursuing opportunities in casual employment. My experience spans across various industries including retail, hospitality, customer service and providing personal assistance to businesses. Additionally, I work as a photo and video model, which not only allows me to meet new people but also enhances my social skills. I thrive on learning and am excited about gaining new experiences.
Overview
4
4
years of professional experience
Work History
Club Promoter
The Emerson Group
06.2023 - Current
- I am currently working as a club promoter for some of the most famous clubs of Melbourne, such as Flamingo Club (The Emerson), Mango Fridays, and Panda Thursdays
- I am responsible for promoting the event through my social media to attract potential clients and collaborating with the Event Manager and Marketing team
- By being a promoter, I have developed great leadership skills and became more focused on building a close and cohesive team, as well as being great at selling ideas and being adaptable to others' styles when needed.
Crew Member
Guzman Y Gomez
02.2023 - 06.2023
- I was able to work in a fast-paced environment by efficiently handling multiple tasks, such as taking orders, preparing food, managing cash transactions, and ensuring timely service.
- My role included many things, but I was mainly serving customers, ensuring a positive dining experience and taking drive through orders
- I was handling cash transactions, including accurately processing payments, providing change, handling inquiries, and resolving any issues or complaints promptly and efficiently
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Business Assistant
ArtCore
04.2021 - 12.2022
- I provided clients with the necessary information they needed, ensuring their queries were promptly addressed
- I handled bookings by answering calls and assisting clients with available booking options
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Assisted in the development and execution of marketing strategies to increase brand visibility and drive sales growth.
Professional Pet Sitter
Mad Paws
12.2020 - 01.2022
- Expanded services offered by staying up-to-date on industry trends.
- Handled emergency situations calmly and professionally while coordinating appropriate veterinary care when necessary.
- Developed strong relationships with clients, leading to numerous referrals and repeat business.
- Communicated professionally with pet owners via phone, email, and text.
Sales Assistant
Bershka
12.2019 - 02.2020
- I demonstrated great customer service skills by assisting customers in locating and selecting items, offering recommendations, and ensuring their satisfaction with their purchases
- Paid close attention to detail in maintaining visually appealing merchandise displays, strategically placing products to optimise sales potential
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Bachelor of Music And Sound Engineering - Music
SAE Creative Media Institute
Melbourne, VIC12.2026
Skills
- Fast Learner
- Problem Solving
- Ability to Multitask
- Customer service
- Communication
- Critical Thinking
Availability
- Flexible availability, ideally seeking work on Monday, Wednesday, Friday, and Sunday. However, I am adaptable and open to adjusting my schedule if needed.
References
- Kevin, Guzman Y Gomez, 046859160
- Elena Jacobs, ArtCore, elitt111@hotmail.com, 0432057679
- Abbey Purton, MadPaws, abbeypurton@icloud.com, 0490970995
- Jonnathan Solorzano Mendez, Flamingo Club, 0403656266
Timeline
Club Promoter
The Emerson Group
06.2023 - Current
Crew Member
Guzman Y Gomez
02.2023 - 06.2023
Business Assistant
ArtCore
04.2021 - 12.2022
Professional Pet Sitter
Mad Paws
12.2020 - 01.2022
Sales Assistant
Bershka
12.2019 - 02.2020
Bachelor of Music And Sound Engineering - Music
SAE Creative Media Institute
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