Anaya Ebi Pynadath
Cranbourne East,Australia
Summary
Dynamic and dedicated professional with a strong background in customer service from The Groove Train. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and multitasking, I thrive in fast-paced environments while fostering teamwork and reliability. Passionate about creating positive experiences for all.
Overview
3
3
years of professional experience
Work History
Swim Teacher
Star Swim School
Clyde and Cranbourne, VIC
11.2025 - Current
- Delivered structured swimming lessons aligned with approved plans and safety guidelines.
- Provided clear instructions and demonstrations to enhance skill development.
- Taught fundamental swimming techniques to children across various ages and skill levels.
- Maintained constant supervision of swimmers to ensure a safe learning environment.
- Conducted both group and private lessons tailored to individual needs.
- Focused on water safety and building confidence in young swimmers.
Waitress
The Groove Train
Cranbourne East, VIC
08.2023 - 01.2024
- Provided high-quality customer service in fast-paced dining environment.
- Accurately took and served food and drink orders to customers.
- Maintained cleanliness and organization of dining and service areas.
- Assisted team members during peak hours to enhance efficiency.
- Managed multiple tables to ensure timely service and customer satisfaction.
- Executed payment processing and conducted cash transactions with accuracy.
Student Teaching Assistant (Work Experience)
St Thomas the Apostle Catholic Primary School
Cranbourne East, VIC
05.2023 - 05.2023
- Monitored student behavior and provided guidance to promote positive interactions.
- Facilitated small group discussions to enhance peer collaboration and learning.
- Encouraged cooperative learning through team-building exercises among students.
- Supervised children during activities to ensure engagement and participation.
- Assisted students with course material questions to support academic success.
- Led group discussions to foster critical thinking and communication skills among peers.
Education
Qualification/Certifcate - SITXFSA001
01.2026
Cranbourne East Secondary College -
Cranbourne East Secondary College
Cranbourne East, VIC01.2025
Skills
- Customer service and support
- Cash handling and processing
- Conflict resolution strategies
- Time management skills
- Multitasking abilities
- Active listening techniques
- Reliability and punctuality
- Decision-making capabilities
- Team building expertise
Volunteer Experience
Volunteer Worker
Bunnings Warehouse, Keysborough VIC | Jan 2025
- Operated cash registers accurately and efficiently, following correct cash-handling procedures
- Provided friendly, helpful customer service by assisting customers with orders and enquiries
References
Sharon, The Groove Train Supervisor, 0492 967 433
Drivers License
True
Timeline
Swim Teacher
Star Swim School
11.2025 - Current
Waitress
The Groove Train
08.2023 - 01.2024
Student Teaching Assistant (Work Experience)
St Thomas the Apostle Catholic Primary School
05.2023 - 05.2023
Qualification/Certifcate - SITXFSA001
Cranbourne East Secondary College -
Cranbourne East Secondary College