Anchisa Kaewmeesri
Kellyville,NSW
Summary
Dedicated customer service professional with exceptional interpersonal skills, delivering premium service to clients. Collaborative and adaptable, I excel in fast-paced environments, working seamlessly with team members to achieve collective goals. Experienced in managing demanding tasks with minimal downtime, I am a committed team player with proven training and problem-solving abilities. My excellent interpersonal and time management skills further enhance my ability to provide outstanding service.
Overview
8
8
years of professional experience
Work History
Casual Sales Exclusives
Jo Mercer
09.2024 - Current
- Provide a superior customer experience and increased customer satisfaction by resolving issues promptly and professionally.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Assist in operational processes including stock deliveries and online fulfilment
- Have a good availability , including some night and weekends along the way.
FOH Team Member
Soul Origin
02.2021 - 08.2024
- Enhanced customer experience by providing friendly and efficient service at the front counter, including expertly preparing coffee and other beverages, leading to improved customer satisfaction.
- Fostered a positive team environment by proactively assisting coworkers with tasks, including beverage preparation, contributing to overall team cohesion and productivity.
- Maintained a clean and organized work area, including the beverage station, ensuring a safe and sanitary environment for both customers and staff, and consistently meeting health and safety standards.
- Handled cash transactions with precision, ensuring accurate register balances at the beginning and end of each shift, and minimizing discrepancies.
- Trained new staff in front-of-house procedures, customer relations, and drink preparation, enhancing team performance and ensuring adherence to company standards.
Receptionist
Skip Corp
01.2018 - 01.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Section Waiter
Rice And Lake Thai Restaurant
01.2017 - 01.2018
- Boosted customer satisfaction by delivering attentive service and anticipating guest needs, resulting in increased positive feedback and repeat business.
- Optimized table section management to ensure timely food delivery and accurate order placements, improving service efficiency and reducing wait times.
- Maintained a clean and organized dining area, enhancing guest comfort and receiving consistent positive feedback on cleanliness.
- Collaborated with kitchen staff to address special dietary requests and allergy concerns, achieving high levels of customer satisfaction and safety.
- Contributed to the restaurant''s overall positive reputation through consistently delivering excellent service, leading to increased customer referrals and word-of-mouth recommendations.
Education
Master of Arts - Media And Communications
Macquarie University
Macquarie Park, NSW12.2024
Skills
- Reservation Management
- Salesmanship
- Multitasking
- Attention to detail
- Customer service
- Product knowledge
- Positive attitude
- Excellent communication
- Cleanliness
Hobbies
Passionate about maintaining an active lifestyle through regular gym workouts, Pilates, and Thai boxing classes. These activities have helped me develop a strong sense of discipline, time management, and resilience, which I apply in my professional life as well.
Languages
Thai
Native or Bilingual
English
Full Professional
Timeline
Casual Sales Exclusives
Jo Mercer
09.2024 - Current
FOH Team Member
Soul Origin
02.2021 - 08.2024
Receptionist
Skip Corp
01.2018 - 01.2021
Section Waiter
Rice And Lake Thai Restaurant
01.2017 - 01.2018
Master of Arts - Media And Communications
Macquarie University
Similar Profiles
Jane BassettJane Bassett
Customer Experience Manager at Jo MercerCustomer Experience Manager at Jo Mercer
Megha RangarajMegha Rangaraj
Retail Assistant at Jo MercerRetail Assistant at Jo Mercer
Isabella ClancyIsabella Clancy
Sales Assistant at Jo MercerSales Assistant at Jo Mercer