Andrea Cassar
Taylors Lakes,VIC
Summary
Senior Beauty Therapist demonstrating reliability & enthusiasm brings 20+ years of progressive business experience in the Beauty Industry. Self-motivated, organised and detail orientated personality with a positive attitude & great customer relations skills. Willingness to take on added responsibilities to meet team goals. Very motivated to learn, grow and upskill in Dermal Therapies.
Overview
26
26
years of professional experience
Work History
Administration Officer
Cascon Concrete Pumping Pty Ltd
Keilor, VIC
07.2011 - Current
- Processed purchase orders, service contracts and financial reports.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Aided colleagues, managers and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Performed payroll
Senior Beauty Therapist
Escentual Beauty Studio
Hillside, VIC
09.2004 - 06.2016
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Handled stock ordering and cleaning of both therapeutic workspaces and front office.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients on care processes and advised on further care of skin care & make up products.
- Recorded notes for future reference about customer preferences and services delivered.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Analyzed customer skin to assess conditions and skin type and recommend treatments.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Performed tinting services, lash perms & hair removal/waxing services including XXX.
- Give various types of Advanced Facials, Peels, Mircodermabrasion, extractions & Sonophoresis.
- Manicures, pedicures, paraffin wax treatments & Shellac.
- Performed relaxation massage, body & spa treatments & spray tanning.
- Make up application.
- Established large, loyal clientele.
Beauty & Spa Therapist
Bella Spa & Beauty
Kealba, VIC
01.2002 - 09.2004
- Beauty treatments mentioned perviously.
- High performance Facials
- Trained staff members in XXX waxing services.
- Spa Treatments
Beauty Therapist
Sculpture Hair & Beauty
Strathmore, VIC
01.2001 - 01.2002
Education
Certificate IV - Beauty Therapy
Victoria University
Melbourne, VIC12.2001
Skills
- Male and Female Waxing including XXX
- Advanced Facials, Microdermabrasion, Chemical Peels
- Skin Analysis, Retail Knowledge & Sales experience
- Relaxation Massage, Manicures, Pedicures
- Excellent Written and Verbal Communication
- Office Administration
Timeline
Administration Officer
Cascon Concrete Pumping Pty Ltd
07.2011 - Current
Senior Beauty Therapist
Escentual Beauty Studio
09.2004 - 06.2016
Beauty & Spa Therapist
Bella Spa & Beauty
01.2002 - 09.2004
Beauty Therapist
Sculpture Hair & Beauty
01.2001 - 01.2002
Certificate IV - Beauty Therapy
Victoria University
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